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[Book Review] An Important New Model of the B2B Buyer Journey

B2B Marketing Directions

Without such insight, it's almost impossible to design and execute effective marketing programs. Analysts, consultants, and other marketing pundits have responded to this need by developing models that attempt to describe the B2B buying process, which is now frequently called the B2B buyer journey.

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Influencers: the key to content marketing

Biznology

I prepared for a lot of questions on the prime topics in our book: digital transformation, content strategy, SEO, agile marketing, and digital design. What B2B buyers need is authentic voices from within the company, primarily from product managers and development leads. Instead we got a lot of questions on influencer marketing.

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How To Increase Your Value To Buyers And Create Unshakable Loyalty

Tony Zambito

When buyers find their digital interactions with B2B companies to be user-friendly, informative, and most importantly, relevant, then values are built. Gathering insights into how to design buyer interactions becomes critical to their overall experiences. Rewarding overall experiences creates loyalty. Personalization.

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What B2B Marketers Can Learn About Buyers Without Trying Too Hard

KoMarketing Associates

The separation between key stakeholders and those of us trying to escort them along the buyer journey presents some challenges. Separation may mean not knowing what matters most to a buyer, ending in our failure to deliver. Don’t we wish we better understood what moved decision-makers ? Keep Hunting.

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How to Boost eCommerce Sales Using Interactive Content

Outgrow

It's a tool that accelerates the buyer’s journey, leading to an increase in your eCommerce sales. Along with being powerful, it plays a strong supporting role - helping frame buyer needs in a way that portrays brands as value-driven and solution-oriented instead of sales-y. Know Your Buyer States.

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Intelligent chat isn’t one-size-fits-all: Three use cases that drive real results

ClickZ

Prior to its intelligent chat implementation, customers who had questions or needed to make changes to their appointment were forced to call, something that became difficult or impossible during the early stages of the pandemic. Information is constantly changing, and buyers need answers. Times have changed.

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Modernize your go-to-market strategy with customer success

Seismic

Enablement connects marketing and sales by enabling sellers with the content and playbooks that generate leads and progress conversations with buyers. Early sales conversations are designed to understand the buyer’s needs. Technology vendors are working to understand buyersneeds and build long-term relationships.