Martech
MAY 2, 2024
Understanding and engaging the buying group is critical for B2B success. When companies need to make major purchases, they typically assemble an internal team — known as the buying group, buying committee or buying center — to evaluate options and make the decision. You still don’t really know who is buying what.
Customer Experience Matrix
MAY 2, 2021
The build vs buy debate has existed as long as packaged software itself. That discussion, in turn, usually leads to a recommendation that companies build software which will create unique competitive advantage and otherwise buy when a satisfactory option exists. This work is the same whether you’re building or buying.
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Webbiquity
NOVEMBER 10, 2020
The way B2B technology buyers conduct research make buying decisions is changing. Those are just a few of the findings from B2B Buying Disconnect: Forecasting Radical Changes in Tech Buying Behavior just published by software rating site TrustRadius. Self-service prevails in low-cost, low complexity buying decisions.
Customer Experience Matrix
JUNE 27, 2021
I thought it might be my imagination, but Google Trends confirms that “build vs buy” really is coming up more often these days that it had in recent years. It seemed that most organizations had accepted the default position of buying when possible and building only when necessary. Best to know that in advance.
Marketing Insider Group
MAY 24, 2023
For the last 25 years, Google has ruled the digital space, guiding our searches and shaping our online experiences. So, we can only imagine how shocked Google employees were when they learned that Samsung, a powerhouse of consumer electronics, considered swapping Google as their devices’ default search engine for Microsoft’s Bing.
Martech
MAY 9, 2024
HubSpot’s earnings and revenue beat expectations for the ninth consecutive quarter amid more reports of a sale to Google’s parent company Alphabet. HubSpot would be a good buy for anyone with a spare $30 billion to spend. For Alphabet, it would be a great buy, even if they don’t lose the antitrust case.
B2B Marketing Directions
OCTOBER 18, 2020
Marketers have been striving to understand how people make buying decisions for decades. In fact, the earliest formal description of the buying process - Elmo Lewis' famous AIDA model - is now more than 100 years old. A paper recently published by Google provides several fresh insights on this vital topic.
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