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How B2B Technology Buyers Need You to Market to Them

PureB2B

B2B buyers today are nothing if not savvy. Does that mean companies simply need to provide the best material to aid in that research to stand out from the pack and get the sale? But given the often-complex nature of technology products and services, B2B tech companies do need to take a few extra steps to win over customers.

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Humanizing B2B: The key to better customer experience

Martech

In the crowded B2B space, reaching your target audience is challenging. Product alone is not enough to engage and retain B2B buyers. But surprisingly, B2B businesses often overlook the importance of a great customer experience for their buyers, which is typically a top priority for B2C. Who are B2B customers?

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Why Innovation Reigns Supreme in 2023 B2B Marketing

Top Rank Marketing

Complacency has never been an option in B2B marketing. Getting ahead in B2B marketing has always been about innovating faster at scale than everyone else. 2023 has created something of a perfect storm for B2B marketing. As the economy continues to slow, B2B marketers aren’t the only ones who are feeling the sting.

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Ranking B2B Marketing Automation Vendors: Part 2

Customer Experience Matrix

Summary: Yesterday's post described the objectives of my product fit scores for B2B marketing automation vendors and how I set up the original weighting for individual elements. Having decided that my weights needed adjusting, I wanted an independent assessment of which features were most appropriate for each type of buyer.

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How to Build a B2B Sales Funnel That Rakes in Dream Customers

Zoominfo

If you think a B2B sales funnel is an abstract idea, brace yourself. It’s time to build a sales funnel that captures and converts your best buyers. Your digital-savvy B2B prospect is researching the product they think they need. What Is a B2B Sales Funnel? How to Build a B2B Sales Funnel (4 Stages).

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How to optimize e-commerce returns management for B2B customers

Sana Commerce

For B2B businesses that sell online, e-commerce returns management is a crucial component of the customer experience. According to the latest B2B Buyer Report , which collates results from over 1000 B2B buyers across industries, a third of all orders placed online include order errors. The result?

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What Happens When B2B Buyers Start Using ChatGPT?

Marketing Interactions

As I keep seeing all these posts about marketers going gaga over ChatGPT, I wonder if we’re missing a more confounding impact from the tool > our B2B buyers using it. Buyers Are Already Using ChatGPT. As they drilled deeper, getting specific about vendors, the tool was unable to keep pace. They need our help.