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How B2B Technology Buyers Need You to Market to Them

PureB2B

That means vendors need to figure out how to stand out in the overcrowded market, and really focus on their buyers. Here are some of the ways we’ve learned that B2B technology buyers need you to market to them. They want their needs and pain points front and center. They want to know you’re the authority.

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Ranking B2B Marketing Automation Vendors: Part 2

Customer Experience Matrix

Summary: Yesterday's post described the objectives of my product fit scores for B2B marketing automation vendors and how I set up the original weighting for individual elements. Having decided that my weights needed adjusting, I wanted an independent assessment of which features were most appropriate for each type of buyer.

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4 Trends That Show How the B2B Technology Buyer & Vendor Relationship is Changing

Strategic-IC

Is the dynamic between tech buyers and vendors changing in 2018? What do modern B2B buyers expect - and are service providers able to meet shifting expectations? The Disconnect Between B2B Tech Buyers and Vendors. The Disconnect Between B2B Tech Buyers and Vendors. Related: 2.

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Ranking B2B Marketing Automation Vendors: How I Built My Scores (part 1)

Customer Experience Matrix

Summary: The first of three posts describing my new scoring system for B2B marketing automation vendors. I’ve finally had time to work up the vendor scores based on the 150+ RFP questions I distributed back in September. This happens no matter how loudly analysts warn buyers not to make that mistake.

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B2B Marfketing Automation Vendor Selection Tool: What’s Inside and Why

Customer Experience Matrix

Summary: Our new B2B Marketing Automation Vendor Selection Tool (VEST) has been carefully crafted to help marketers at every step of the selection process. Why It’s There: Many buyers are new to marketing automation. It uses our vendor scores to plot the relative positions of products in terms of how well they fit buyer needs.

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Humanizing B2B: The key to better customer experience

Martech

Dig deeper: It’s time to prioritize customer experience in B2B Understanding and anticipating needs B2B customers have both rational and emotional needs that converge and overlap with one another to impact decision-making. Rational needs for B2B buyers include: Cost-effectiveness. Emotional needs include: Trust.

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2023 in review: Our 10 top articles on CDP

Martech

Making sense of composable CDPs: What martech buyers need to know by Craig Howard. Watch out for CDP vendors claiming to have diverse connector catalogs that match up well against your stack. Explore the facts and fiction surrounding composable CDPs and how to make them work for your organization.

Vendors 101