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What social media tasks to automate and what to personalize

Sprout Social

Automation saves time—Sprout’s Social Media Productivity report highlights that almost 60% of marketers using tools have time to get work done and focus on the activities that really need their attention. Without their backing, social media can become siloed, underfunded or pushed aside for other marketing activities.

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3 (more) stats that prove how newsletters create community engagement

Parse.ly

Often we think of social media as a form of community. When a reader interacts with a newsletter, they’re participating in a community of people who value the same information. The Quartz team enables channels for communication with their email readers, whose responses help shape the newsletter. But why not email?

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How H&R Block Activated 90,000 Seasonal Tax Pros in Social Media

Convince & Convert

This week: From ExactTarget , a free white paper called “ 3 Truths Every CMO Needs to Know About Social Media and the Customer Experience “ From Expion , a case study about how H&R Block mobilized 90,000 tax professionals in social media using Expion to guide their activity. The RSS feed is: [link]. Listen Now .

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Spy on Your Facebook Competitors with HyperAlerts

Convince & Convert

But now that Twitter is clamping down on API access and trying to have their cake and eat it too, the next frontier for API-driven frosting is on Facebook. Among the best of this new-ish breed of Facebook features is HyperAlerts. Using HyperAlerts is as simple as the plot of Hop : The HyperAlerts Facebook Page Updates Dashboard.

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How to Derive Inspiration from an Active Fan Base

Convince & Convert

Jessica Gioglio , Public Relations and Social Media Manager at Dunkin’ Donuts , joins the Social Pros Podcast this week to discuss Dunkin’s army of brand advocates, whether frequency of using a brand contributes to brand loyalty, and what the social media staffing looks like at a company as socially active as Dunkin’ Donuts.

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8 Stops on the Path to a Better Blog

Convince & Convert

In last month’s Blog Rescue column , we took a look at how a company might traditionally use a blog, but this month, we’re taking a look at a website from UCLA Events & Transportation, BeAGreenCommuter.com (BAGC), aimed at encouraging the UCLA community to consider alternative forms of transportation.

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7 Social Selling Tools Your Team Should Utilize This Year

EveryoneSocial

It also easily integrates with most CRM tools so that leads LinkedIn activity can be included in relationship management updates. Social selling works best when you actively share content to social networks and engage with communities online. EveryoneSocial .

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