Increase Customer Retention: Why Multichannel Marketing Is an Underrated Tool
Act-On
JUNE 13, 2024
To increase customer retention, you’ll want to understand these needs and map relevant content and resources to touchpoints along their journey. Open rates jumped from 25% to 48%, and click-through rates increased from 1% to nearly 18%.You Then, you can cut that content into mini lessons and share it on social media.
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