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The B2B Customer-Obsessed Growth Engine

Drew Neisser

Being customer obsessed has always sounded like a good idea. And here’s a stat that should catch your (and your C-Suite’s) attention: “Customer obsessed companies have 10% higher performance numbers in revenue, growth and profits, customer satisfaction, and employee satisfaction. You won’t want to miss it!

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Is the Role of the B2B CMO Past Its Prime? Or Is It Just in Need of Some Re-positioning around Go-to-market Leadership?

ANNUITAS

There is perhaps no more challenging role in the C-suite than that of the Chief Marketing Officer (CMO) within a B2B organization. All of this begs the question: Is the role of the B2B CMO past its prime? The challenge with the modern B2B CMO role is one of positioning. Modern B2B CMOs are set up to fail.

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Getting smarter together: Trends in AI for B2B marketing

SmartBrief - Marketing

AI is a transformative capability that has proliferated across the marketing technology stack, though most B2B marketers aren’t using it to its fullest potential. As B2B marketers gain a better understanding of AI’s capabilities, trust in these valuable solutions can grow.

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How B2B Marketing, Sales, And Product Can Align To Drive Growth In 2024

Forrester B2B

Planning season is the perfect time for B2B revenue engine leaders to address common challenges, share functional insights and competencies, and build a customer-obsessed growth strategy.

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The B2B Marketing Trend Tracker 2024: What trends are we seeing from client-side and agency-side marketers?

B2BMarketing.net

The fundamentals of good marketing arguably never change. After all, delivering a targeted, personalized message that actually helps a customer is unlikely to go out of fashion any time soon. In response to this, we see marketing itself continue to evolve, with certain “trends” coming in or out of favor. First things first.

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Is Industrial Marketing Wasting Resources on New Leads and Ignoring the Goldmine?

Tiecas

What the heck am I talking about, and why am I suggesting the pillar of B2B industrial marketing success is somehow broken? An article in Forbes highlights this observation; it translates to the idea that 80% of a company’s revenues often come from a mere 20% of its customers. How does all this relate to industrial marketing?

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Utilizing Prospect Experience as a Competitive Advantage

LeanData

Today’s B2B buying journey is decidedly digital-first, and it’s never going to go back to “the way we used to do things.” However, just because a digital-first buying journey is preferred by buyers, B2B marketers should not assume those buyers are pleased with the B2B prospect experience. .