Remove Advertising Channels Remove Customer Surveys Remove Differentiation Remove Focus Group
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5 ways to capture the voice of the customer (VoC) for category-leading positioning

Tomorrow People

Understanding what resonates with your audience enables you to uncover hidden opportunities for brand differentiation, establish trust and credibility, and maintain a competitive edge by staying ahead of market trends. Lengthy surveys can lead respondents to engage in satisficing (giving the most minimal answers possible).

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Why it’s time to break up with your biannual brand survey

Sprout Social

Maybe you think you’re in a happy relationship with your current brand survey routine. Commissioning a five-figure biannual brand perception survey—and spending multiple months on data collection and analysis—means the research you conduct will always be stale. What is a brand survey? But what about the rest of the year?

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Expert Tips for Measuring and Analyzing Customer Feedback

SmartBug Media

Social media monitoring : Regularly engaging with customers on social networks and monitoring social channels can provide businesses with real-time, honest feedback from a wide range of demographics. Social media tools : HubSpot and Hootsuite help you easily monitor customer feedback across a range of online channels.

Tips 59
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The CMO Isn’t Dead: Mastering the Skills of the Modern Marketing Leader

Content Standard

If anything, the declining effectiveness of traditional media and the sheer volume of channels, content experiences, and platforms available for marketing demands more dedicated oversight from savvy marketing leaders with a seat in the boardroom. Go beyond demographics and discover customer behavior, motivations, and pain points.

CMO 85
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Demand Gen vs. Lead Gen: Which is ‘Best’ for Startups?

Zoominfo

Market intelligence Includes internal surveys, external focus groups, and SWOT analyses Why is this distinction important? If you don’t have a lot of differentiation, you’re just trying to ride the coattails of the category, capture demand, and create awareness for your brand within that category.

Lead Gen 130
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How Empathy Will Grow Your Sales and Marketing Pipeline

Marketing Insider Group

Because as marketers we have more marketing channels, more content, and more technology than ever before. It’s a differentiator…” -Doug Brown, former CMO, IBM Systems. Empathetic understanding is not the product of survey data. As I listened, I realized that there’s a greater need for customer empathy. Let me explain.

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Why You Need Original Research for Content Marketing

Content Standard

“Really get to know (your audience) via interviews, surveys, and focus groups,” suggests Santiago Castillo , founder of Schema Strategy, LLC. Any regular consumer has loads of content to engage with or ignore, so differentiation is a marketing mandate. Image attribution: Omar Lopez. Personalization.

Research 105