Five Lessons From the Web 2.0 Summit
Paul Gillin
DECEMBER 1, 2010
I had a chance to attend the recent Web 2.0 Make Marketing a Service to Customers - I didn’t write down who said this, but the comment stuck with me long after the conference was over. But in the new world of tuned-out customers, the only way to get make an impression is to be helpful, entertaining or memorable.
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