Martech

NOVEMBER 30, 2023

TinyTake, once known primarily for its combined screen capture, annotation and collaboration offering, has been relaunched by owner MangoApps as a platform to manage B2B customer communities. Part of the arsenal of tools that can help you accomplish this: online communities.” ” Why we care. It’s just maturing. Get MarTech!

Enterprise Management 101

Enterprise Management Work Management Marketing Management Communities 101

Sprout Social

APRIL 29, 2024

Reputation management services help businesses handle and avoid these situations, minimizing professional damage and guiding them through the storm. But how do you know which online reputation service is the best fit for your needs? What is a reputation management service? This will deepen your connection.

Work Management 90

Work Management Marketing Management Service Brand Identity 90

SmartBug Media

MAY 16, 2024

The HubSpot Service Hub can be a powerful tool for facilitating seamless customer service within your organization—and properly setting up and configuring integrations helps to unlock the full potential of this system’s features. Take it from HubSpot : Savvy customer service teams help turn issues into opportunities.

Hubspot 64

Hubspot Service API Domain 64

Litmus

JANUARY 24, 2024

The Community Spotlight—a monthly blog series highlighting some of the amazing members of the email community —is back for 2024! Every month, we interview, highlight, and celebrate the splendid members of the email community. How did you first connect with the wider email geeks community? Plus the memes are top-notch.

Communities 90

Communities Copywriting Peer-to-peer Consulting 90

Stevens & Tate

NOVEMBER 9, 2023

Having an effective online presence is crucial for businesses across all industries, including senior living communities. With the internet being the go-to resource for information, potential residents and their families are increasingly relying on websites to research and choose the right community for their loved ones.

Communities 75

Communities Marketing Websites Internet Marketing Mobile Marketing 75

Go Beyond SEO

FEBRUARY 29, 2024

Welcome to our guide on expert local SEO services for accountants ! When potential clients are looking for accounting services in their area, they turn to search engines like Google. By optimizing your online presence for local search, you can position yourself as the go-to accountant in your community.

Marketing Management 78

Marketing Management SEO Service Ideal Customer Profiles 78

Salesforce Marketing Cloud

APRIL 10, 2024

How much do your customers like their self-service customer service experience with your business? Self-service lets your customers find the answers they need on their own time, without the help of an agent. What you’ll learn: What is self-service customer service?

Service 59

Service Allocation Knowledge Base Customer Satisfaction 59

Heinz Marketing

APRIL 8, 2022

So, why not let them turn to your community? The Value of Community Learning. While anyone can go down a Google rabbit hole to learn something new, communities present an opportunity for group learning. However, a community is only as productive as its members. Cultivating the Best-Fit Community.

Communities 103

Communities B2B CMO Paid Search Agency 103

Heinz Marketing

JUNE 21, 2022

Online communities exploded in recent years with millions of active members, and it’s no mystery why. Instead of going it alone, a community of like-minded individuals becomes a sounding board for ideas and questions. The community boom demonstrates our desire to move beyond isolated content and toward collaboration.

Communities 105

Communities Lead Ranking Ad Frequency Marketing & Strategy 105

Liveintent

NOVEMBER 23, 2021

This is why we’ve not only cultivated a community for LiveIntent pet owners and animal lovers alike, but we also offer several benefits and perks for our employees’ furry companions. Insurance packages include comprehensive care plans with features like preventive dental cleaning, emergency services, accident coverage, and more.

Communities 127

Communities Paid Search Agency Advertising Mediums Marketing Management 127

Convince & Convert

NOVEMBER 4, 2021

Just when we thought we, as social media strategists and community managers, could rest up from the twists and turns of the last 18 months, the holiday season is upon us. . Heightened customer expectations and consumer demands equate to a potential increase in the velocity of service inquiries. It feels like it could be a doozy. .

Work Management 180

Work Management Marketing Management Communities Social Media 180

Martech

SEPTEMBER 9, 2022

Two kinds of disconnection — personal and technological — two solutions — building community and building a natively connected marketing, sales and service platform. ” Read next: Why community could be the next big thing in marketing. HubSpot proselytizes not just for connected communities but for connected technology.

Marketing Automation Services 103

Marketing Automation Services Communities Hubspot Enterprise Management 103

Salesforce Marketing Cloud

SEPTEMBER 28, 2023

Recognizing your agents’ contributions during National Customer Service Week (celebrated annually the first full week of October) is an opportunity to say thank you and continue to foster a positive, high-performing work environment. Here are six Customer Service Week ideas to show your appreciation all year round.

Work Management 136

Work Management Service Customer Satisfaction Ad Exchange 136

LeadsRX

MAY 4, 2021

We’ve formalized our approach to giving back to our community and can’t wait to get started. We’ve always supported community charities and activities and have matched employee contributions to causes near and dear to them. That’s why we are announcing the formalization of the LeadsRx Community Impact Program. A Nod to Humanity.

Communities 112

Communities Multi-Touch Attribution Outreach Organic Leads 112

Martech

AUGUST 31, 2021

“Community as a function of business and a function of practice has been a long time coming. That was Mike Rizzo, founder of the MO Pros community, in the first part of this two-part series on the significance of community marketing for brands. It’s just maturing. You need the technology to enable these things.

Communities 117

Communities Work Management Marketing Management Paid Search Agency 117

Salesforce Marketing Cloud

APRIL 30, 2024

Customer service metrics are the performance indicators you use to measure everything from agent efficiency to customer satisfaction. It’s what every successful company tracks and monitors to improve service quality – and quality is imperative. What you’ll learn: What are customer service metrics?

Service 52

Service Customer Satisfaction Guidelines CRM 52

Marketing Insider Group

MAY 1, 2017

The genius of branded communities – when done well – is that they create a participatory experience for the customer. Instead of projecting need for your product/service and value-driven content onto the customer and perpetuating the ‘us-them’ relationship, you’re dissolving boundaries and forming a ‘we’ experience – a community.

Communities 266

Communities Examples Brand Identity Branding 266

Stevens & Tate

APRIL 18, 2024

Lead Management : The use of automation software in lead management allows senior living communities to capture and store detailed information about each prospect, from initial inquiry through to move-in. This approach ensures that marketing for senior living reaches those most likely to be interested in such services.

Marketing Automation Services 52

Marketing Automation Services Communities Marketing Automation Automation 52

SmartBrief - Marketing

JULY 31, 2023

In China, this trend has promoted the use of social media platforms WeChat and China’s original TikTok, Douyin , to build community-led brands and retailers. According to CMXHub , 66% of retail professionals say that their online community has positively impacted customer retention and 55% say that they have seen increased sales.

Communities 52

Communities Brand Identity Branding Work Management 52

Thinkers360

MARCH 28, 2024

Thinkers360 Launches First-of-Its-Kind Brand Monitoring Tool Powered by B2B Analyst and Influencer Community Dallas, TX – March 29, 2024 – Thinkers360, a leading B2B thought leader community and analyst and influencer marketplace, today announced the launch of its groundbreaking brand monitoring tool.

Communities 58

Communities B2B Thought Leadership Tools Thought Leadership 58

ClickDimensions

MARCH 27, 2023

In our 5 Questions blog series, we profile our customers, partners and team members to help the ClickDimensions community become better acquainted. Today we will interview Barry O’Callaghan , Global Director of Marketing Services, to find out more about the Marketing Services team and their offering.

Work Management 98

Work Management Marketing Management Service Paid Search Agency 98

Salesforce Marketing Cloud

APRIL 25, 2024

Good customer service is important — whether we’re receiving or providing it. But what is good customer service, anyway? Good customer service means meeting customer needs and expectations consistently. Our research found that 88% of customers say good customer service makes them more likely to purchase again.

Work Management 52

Work Management Service Customer Satisfaction Lead Scoring 52

Litmus

FEBRUARY 6, 2023

The Community Spotlight—a monthly blog series highlighting some of the amazing members of the email community —is back! Every month, we’ll interview, highlight, and celebrate the splendid members of the email community. How did you first connect with the wider email geeks community? And underappreciated sometimes.

Communities 84

Communities Work Management Thought Leadership Design 84

Oktopost

MAY 12, 2021

It turns out that creating a brand community for your B2B company can give you that type of mouthwatering ROI. . B2B businesses need to foster a strong spirit of community to serve their clients and customers better. Let’s take a deeper look to learn how you can build a beneficial community around your B2B brand.

Communities 122

Communities Ad Building Brand Identity Branding 122

Salesforce Marketing Cloud

DECEMBER 11, 2023

At Salesforce, we understand the unique value of community. That’s why we want to help you get the most out of the Trailblazer Community. Since its establishment in 2006, the Trailblazer Community has gained millions of members around the world. Peer-to-peer learning is a powerful tool for problem-solving and skill-building.

Communities 59

Communities Peer-to-peer Marketing AI Lead Scoring 59

Vidyard

MARCH 30, 2022

However, sometimes the best way to advance your career is by networking and learning from sales experts within the community. Top Sales Communities to Join 2.1 John Barrows John Barrows provides sales training and consulting services to some of the world’s biggest brands (think Salesforce, LinkedIn, and Okta). Josh Braun 1.2

Sales Management 103

Sales Management Communities Top of Funnel Cold Calling 103

HG Data

FEBRUARY 9, 2024

Day, HG Insights closed their offices and opened their hearts by volunteering in their communities — whether that’s here in Santa Barbara, London, Brazil, or anywhere else — to honor Dr. King’s legacy and participate in service projects. “One

Service 63

Service Communities Companies 63

Oktopost

FEBRUARY 10, 2022

Joel Harrison, Editor-in-Chief at B2B Marketing takes on community building. Watch the recording: Want to hear more from renowned marketing leaders on building community? Joel Harrison, Editor-in-Chief at B2B Marketing, sits down with host Jennifer Gutman to shed a bright light on why more B2B brands are leveraging community.

Communities 116

Communities Transparency B2B Click Rate 116

Litmus

APRIL 14, 2023

The Community Spotlight—a monthly blog series highlighting some of the amazing members of the email community —is back! Every month, we’ll interview, highlight, and celebrate the splendid members of the email community. How did you first connect with the wider email geeks community? I am so happy that I did!

Communities 76

Communities Class Deliverability Paid Search Agency 76

Salesforce Marketing Cloud

JANUARY 4, 2022

In many ways, a healthy relationship between your brand and its community parallels that of a healthy relationship between two people. Community appreciation rests on simple tenets like respect and empathy, and a positive, long-lasting, and mutually-beneficial relationship should be celebrated whenever possible. Be patient.

Communities 98

Communities Loyalty Ad Building Brand Identity 98

Salesforce Marketing Cloud

AUGUST 16, 2023

Attention service and field service pros: are you ready for an epic experience? At Dreamforce 2023 , we’ll help you take your field and customer service strategy to the next level — with AI, customer data, and a unified customer relationship management (CRM) platform. Trust us: you don’t want to miss them.

Peer-to-peer 98

Peer-to-peer Service FAQ Broadcasting 98

Search Engine Journal

MAY 4, 2022

Performance Max campaigns let advertisers promote their products & services across all of Google’s advertising channels. The post Performance Max: 7 PPC Community & Google Team Insights appeared first on Search Engine Journal. Here's what you need to know.

PPC 108

PPC Communities Google Advertisements 108

Martech

MARCH 8, 2023

Today is International Women’s Day (IWD) and this year’s theme, “DigitALL: Innovation and technology for gender equality,” should resonate with the martech community. The post International Women’s Day 2023 and the martech community appeared first on MarTech.

Communities 88

Communities Work Management Marketing Management Thought Leadership 88

Martech

MARCH 28, 2022

Individual recipients will get goods, cash and services valuing $25,000 and early access to Pinterest features. Aiding creators from marginalized communities expands Pinterest’s audience reach and invigorates its offerings. Get the daily newsletter digital marketers rely on. Processing.Please wait.

Communities 93

Communities Newsletter Training Paid Search Agency 93

Litmus

JUNE 6, 2023

The Community Spotlight—a monthly blog series highlighting some of the amazing members of the email community —is back! Every month, we interview, highlight, and celebrate the splendid members of the email community. When I went in-house again, I went to Klaviyo —a data platform servicing the eCommerce industry.

VALS 70

VALS Communities Copywriting eCommerce 70

Martech

JUNE 1, 2022

Our marketing services manager position may be for you. We’re seeking a motivated self-starter to join our growing marketing services team. A people person: enjoys customers, colleagues, and community members. Strong written and verbal communication skills. Are you equally left- and right-brained?

Work Management 113

Work Management Marketing Management Service Customer Satisfaction 113