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The Evolution of CRM in the Era of Big Data

Heinz Marketing

By Cameron Katoozi , Marketing Consultant at Heinz Marketing Introduction Customer Relationship Management (CRM) tools have evolved significantly since their inception. Initially, it was about managing customer interactions and data, a practice crucial for businesses to understand and serve their clients efficiently.

CRM 100
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CRM Vs Email Marketing: Which Is More Suitable For My Business?

SendX

CRM and email marketing tools are popular choices. While some compare to settle for the best, others dig deep to identify a CRM email marketing tool that'll offer both solutions. For companies that use CRM tools, the Return on Investment is $8.71 Difference between a CRM tool and an email marketing software?

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What CRM Integrators need to know about Marketing Automation

ActiveDEMAND

CRM integrators lead the charge of digital transformation for their clients. And while most CRMs started out as sales tools, CRMs are frequently expanding into project management, inventory management, and either using built-in features or through integration: marketing. Marketing + CRM.

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How to Use CRM Data for Content Marketing

ClearVoice

Customer relationship management (CRM) software has revolutionized how businesses interact with customers. At its core, a CRM system helps businesses manage customer data by centralizing it. However, a CRM system can do much more than just be a data repository. Your business likely already has some form of CRM software.

CRM 105
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Nine Important Things to Know About Intent Data and AI

Webbiquity

Intent data likely won’t be of much use since your challenge at this stage is more about educating prospective buyers that this type of solution exists rather than ranking at the top of search (since so few people even know to search for it yet). Demand gen isn’t your problem in this stage.

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Everything You Need to Know About Digital Engagement

Salesforce Marketing Cloud

Get articles about marketing selected just for you, in your inbox Sign up now What are the marketing challenges — and solutions — for digital engagement ? First-party data is usually captured by a customer relationship management (CRM) system that helps collect, structure, and analyze data easily. But what topics should you cover?

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Complete Guide: Why Blogging Increases Customer Engagement

Webbiquity

But it’s no longer only about the number of sales. Social media, email, video marketing, online advertising, and blogging are all effective digital marketing tactics for creating brand awareness and offering promotions. However, compared to other channels, the potential of blogging is still under-realized.