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A Quick Guide to Automated Customer Service — And Why It’s Actually Good for Humans

Salesforce Marketing Cloud

How to automate customer service Here are a few examples of how you can use automation to improve agent productivity without sacrificing the customer experience: Chatbots: A chatbot can help reduce call or case volume by handling routine tasks such as looking up order status or scheduling appointments.

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Drip Campaigns

JangoMail

Drip campaigns, also known as Autoresponders, are a series of automatic emails sent at predetermined intervals. If you have ever set up an Out of Office reply – you have used an Autoresponder. When we talk about drip campaigns here at JangoMail, we call them Autoresponders. What do I need to set up Autoresponders?

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How to Create an Effective Email Autoresponder Series

Optinmonster

Are you trying to build a more profitable email autoresponder series, but you’re not sure where to start? Autoresponders can be one of the biggest revenue drivers for your business. And since you only need to set things up once, autoresponders also offer busy business owners a way to save time while still earning money.

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Sending Targeted Emails With Less Effort

JangoMail

Available as its own section, all you need to do is click the tab from the toolbar to be taken to a screen where you can select your choice of Automation features: Autoresponders , Recurring Messages, and Triggers. Examples would be a welcome email, thank you email, or even an order confirmation email. Not sure which one to select?

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How Smart Startups Are Outsourcing Marketing | 4 Key Areas

Adobe Experience Cloud Blog

The autoresponders for mailing lists, for instance, are relatively easy to set up. Like it or not, they have to give up some control in order to compete. When done well, marketing automation delivers new leads for 80 percent of companies. Unfortunately, it’s rarely done well at smaller companies.

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How to use chatbots to enhance the customer experience

Sprout Social

Domino’s chatbot “Dom” has become very popular with pizza lovers who want to order a pizza using just one word. Scout Store uses a Facebook chatbot to give customers more information about their orders, products, and deals. Where is my order?’ Employ autoresponders. Why chatbots are the perfect customer service assistant.

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The Critical Role of Testimonials in Digital Marketing

seo.co

Other times, they need a bit more convincing in order to take action. Send an autoresponder – Every time someone makes a purchase, you can follow up via an autoresponder that asks for their input. Many times, they will be swayed to make a purchase by simply seeing the package, or photos of the product or service in action.