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Framework for Conducting a Focus Group

Launch Marketing

Focus groups are used by marketing professionals for a variety of reasons. A focus group is a group of people selected to partake in discussions surrounding the early stages of product or concept development, the evaluation of services or test new ideas for feedback. Preparation. Define Objective.

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What Is a Focus Group in 100 Words or Less [+ Pros and Cons]

Hubspot

This knowledge could help you make alterations to what you're offering for the best possible reception, and better inform your sales projections and marketing strategy. Sadly, you'll never know exactly how what you're selling will be received by your target audience, which is why companies conduct market research.

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Top Customer Retention Strategies for B2B Marketers in 2023

Marketing Insider Group

With 2023 on the horizon, the chatter of a recession, and a marked increase in reports of poor client retention , it’s more important than ever that B2B marketers focus on retaining reliable clients. There are several ways to monitor feedback, including surveys or focus groups, online reviews, and general communication.

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Why Direct Mail & Focus Groups Don’t Mix

The Point

Recently, a client sent us results of a focus group they had conducted, results that included an evaluation of direct mail concepts we’re developing for one of their products. This reminded me of an article (below) on direct mail and focus groups that I wrote more than 10 years ago.

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Human + machine = marketing powerhouse: How AI empowers the marketing generalist

Martech

AI will soon be able to handle up to 95% of the work currently done by marketing agencies, creative professionals and specialists, according to OpenAI CEO Sam Altman. This could have a radical impact on the structure of marketing departments and the daily work lives of marketers and lead to the rise of the marketing generalist.

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5 useful sources for capturing voice of the customer (VoC) data

Tomorrow People

The most valuable sources of VoC data for B2B marketers. Voice of the customer data represents the opinions, desires, demands and motivations of your target customers. Customers are an important stakeholder to your company, so it’s key that their personal opinions are taken into account.

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Translating Online Behavior into Meaningful Conversation (Part One)

ANNUITAS

Sales is wasting time looking for demographic data that will “pre-qualify” leads while ignoring the personalized information that the marketing team is already collecting (or has the potential to collect). A mature marketing organization is tracking its users’ online behavior. Step 1: Agree on the Information You’re Collecting.