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Transparency goes a long way: Wednesday’s Daily Brief

Martech

Transparency and updates go a long way in customer experience, provided that a service rep can access order information and updated customer data rapidly. The lead stakeholder is responsible for vetting other stakeholders’ comments and determining what they agree with or not.”. That’s MarTech in action. Chris Wood, Editor. Why we care.

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How to Maintain Transparency in Agency-Client Relationships

BenchmarkONE

The reason behind any healthy agency-client relationship all comes down to trust, and that can only be built on a foundation of transparency. . So whether you are a branding or marketing agency, you need to be maintaining a transparent relationship with your clients, and here are five ways to get started. Set Clear and Specific Goals.

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Diversity & Inclusion at Conversica: Transparency Leads to Change

Conversica

In order to rally our actions around change, we have organized ourselves around nine discrete initiatives—our pillars for Diversity & Inclusion: Conversica’s Employee Days for Diversity: Set annual goals for diversity and inclusion within our organization each year on Martin Luther King Jr. So here it is…. African-American: 10%.

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Leveraging Social Data for Better Engagement

Oktopost

It has been famously said that no lead should ever be left behind. With less than 25% of leads being sales-ready when they first come in, the question remains: how can we, as marketers, actually know when it’s time for a sales executive to contact them? Keep binging Radically Transparent! Episode Summary. Additional Resources.

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Lee Odden on Getting the Most Out of Influencer Marketing

Oktopost

Lee Odden, CEO & Co-Founder of TopRank Marketing joins the Radically Transparent podcast to uncover the truths behind influencer marketing and if it “actually works”. Throughout the entire episode, Lee drops his best tips on how B2B organizations can work with influencers, and how to lead a successful influencer marketing campaign.

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9 Places to Source Authoritative Stats for Your Content Marketing

Marketing Insider Group

If you work at a SaaS company, you might hit the content jackpot by turning customer usage data into an annual report that attracts media coverage and leads, for example, Zuora’s Subscription Economy Index or Marketing Insider Group’s blog post frequency research. It’s a beautiful thing when our employer is the data source.

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How Social Listening Paves the Way for a Winning Social Strategy

Oktopost

In the B2B world, social listening is an essential practice for B2B organizations that want to create an effective B2B social strategy. Joining the Radically Transparent podcast is Sarah Emmott, Head of Brand for Work Management by Atlassian , one of Fast Company’s “Most Innovative Companies in the Workplace”.