Remove sales-opportunities
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5 Ways B2B Marketers Can Use CRM for SaaS Customer Retention

Spiralytics

This is where you’d want to extend CRM use rather than keep it to store customer data. Surely, you’d use CRM basics to manage leads and track sales. But there’s much more you can do with CRM to drive customer retention. We have some tactics to share that help harness your CRM into a powerful customer retention engine.

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Increase Customer Retention & Renewals with HubSpot Service Hub and HubSpot Sales Hub

SmartBug Media

The process to help customers see the value of achieving their goals by using your product or service is fostered by communication, trust, and mutual growth. One of the most important ways to increase customer retention and renewals is by providing the opportunity to receive quantitative and qualitative feedback from your customers.

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5 Business Uses for an AI Copilot

Salesforce Marketing Cloud

It shows up as a conversational AI interface integrated with your everyday workflow, whether it’s a customer relationship management (CRM), email, or other system specific to your industry. The technology is now being applied across sales, service, marketing, retail, and many other industries and roles. First up: sales emails. “We

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4 AI Features Telecoms Can Implement Now to Level Up Customer Service

Salesforce Marketing Cloud

How T-Mobile unlocks their customer solutions with AI, Data, and CRM. This eliminates the time-consuming process of transferring a customer from one department to the next to find the right agent to help. Generative AI can be used to create knowledge articles that improve customer service overall.

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8 key tips for marketing to existing B2B customers

Tomorrow People

Leaders should…work together with sales operations and customer success operations to maximize customer lifetime value. Be sure to also give them the opportunity to submit and vote on feature requests. Market research gives you the opportunity to get to know your existing customers better, not just prospective ones.

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Getting Started with HubSpot: A 4-Step HubSpot Setup Plan

SmartBug Media

CRM platform implementations and migrations are not as hard as you may think. My fellow SmartBug® Jessica Vionas-Singer wrote an article on why CRM implementations fail , to provide you with a broader picture. This includes when you publish HubSpot pages, blog posts, knowledge base articles, and web versions of emails.

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Ontraport Empowers Entrepreneurs to Create Web Apps Without Code

Ontraport

December 2, 2021 — Ontraport , the leader in CRM and marketing automation software for SMBs, today announced its new Dynamic Content Management System (CMS), a feature that makes it possible for businesses to create their own web applications to better serve their customers — without coding. SANTA BARBARA, Calif.