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Improving customer journey orchestration with metrics and actions: Best of the MarTechBot

Martech

Prompt What are the top five metrics to track with a customer journey orchestration tool? Conversion Rate: This metric measures the percentage of customers who complete a desired action or goal, such as making a purchase or signing up for a newsletter. By addressing these issues, businesses can improve customer retention and loyalty.

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What is PDCA? (and Why It Matters for Marketers)

Marketing Insider Group

What do Francis Bacon and Japanese manufacturers have in common? PDCA (plan-do-check-act) was initially introduced as a quality control system in manufacturing during the 1940s in Japan. You now know that PDCA was initially developed in the field of manufacturing. What is PDCA (Plan Do Check Act)? Steps in the PDCA Cycle.

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How to use AI analytics for targeted business decisions

Sprout Social

Regardless of size, most companies face the same challenges—tough competitors, and evolving customer and market demands. According to The 2023 State of Social Media Report , 96% of business leaders agree that AI and machine learning (ML) can help companies significantly improve decision-making. Enter AI analytics.

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What Is Inventory Management? Real-Time Visibility and Other Techniques

Salesforce Marketing Cloud

Picture this: You see an ad online for a product you really, really want — so you take it as a sign from the universe to treat yourself. Proper inventory management allows companies to keep track of all their products as they’re received, stocked, ordered, and shipped. How frustrating. Why is inventory management important?

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How to Develop a Successful Go-to-Market Strategy

Zoominfo

It’s the day of a new product launch. You’ve got butterflies, your team is excited, and you know your customers are going to be impressed. It also puts focus on the customer and how your solution applies to them, with easy access to continuous feedback. GTM strategies also help with maximizing customer lifetime value (CLV).

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11 Strategies to Level up Your Sales Game

Salesforce Marketing Cloud

Get deals done, make customers successful, and help your company grow. Offer to speak with the company’s CFO about financial roadblocks, or share resources to help your prospect convince decision-makers more easily. Let’s face it: Hard sells and flashy demos can be effective ways to close. But not always.

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Beyond the Pill: Leveraging Telemarketing for B2B Growth in the Pharmaceutical-Pharmacy Partnership

SalesGrape

Telemarketing allows pharmaceutical companies to go beyond traditional marketing strategies by providing personalized interactions with potential pharmacy partners. Telemarketing allows pharmaceutical companies to go beyond traditional marketing strategies by providing personalized interactions with potential pharmacy partners.