How to map your selling process to the way your B2B customers buy: A case study
Martech
AUGUST 22, 2023
Buyers needed to know that Finish Thompson could help them at all stages of making an industrial pump purchase decision, from product design and manufacturing to installation, service and maintenance. RH Blake took the company through its strategic process, a roadmap for gaining customer insight based on voice of the customer (VoC) methods.
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