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Do Self-Service Systems Really Lead to Better Results? Our Member Survey Offers Surprising Answers to Industry Questions

Customer Experience Matrix

The CDP Institute just published its annual Member Survey, which is always a treasure chest of interesting data. That has been true since the survey began in 2017 through last year’s survey: both CDP deployment and presence of a unified customer database have increased steadily. But both measures fell in the current survey.

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69% of Marketers Intend on Boosting Their Martech Spend

KoMarketing Associates

Gartner conducted its “2020 Marketing Technology Survey: Cost Pressures Force Martech Optimization and Innovation,” and data showed that most marketers (58%) decreased their martech budget as a result of the pandemic.

Spending 292
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3 marketing motions successful B2B software companies do differently than peers

Sword and the Script | B2B

The two organizations teamed up to survey “sales and marketing executives at about 1,100 US software and cloud hosting companies.” Other companies that treat experimentation as an afterthought, or pursue it only if they have extra budget, do not realize the same performance gains.” >>> Need an extra pair of hands?

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Martech set to exceed $215 billion by 2027

Martech

B2C budgets. Global B2C marketing organizations spent 18% of their marketing budget on martech last year. This share of the budget is expected to grow. Two-thirds (66%) of marketing decision-makers say they plan to increase their technology spend, according to Forrester’s Marketing Survey, 2023. over the coming years.

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Channel99 launches “view-through” pixel technology for digital B2B campaigns

Martech

As previously reported, Channel99 supports its offering with an account ID network compiled through partnership with a number of ABM vendors and thus broader than the ID graphs of the individual vendors themselves (Channel99 is not competitive with ABM vendors). Click here to take the survey Why we care.

Campaigns 111
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34% of Businesses Intend to Decrease B2B Tech Spend Due to COVID-19

KoMarketing Associates

It may come as a surprise to some that tech spend is decreasing, but previous research has already shed light on the direct impact the pandemic is having on marketing technology (martech) budgets.

Spending 260
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3 tips to maximize your martech stack’s value

Martech

Reduction of budget with no reduction in expected results. I like that this rephrasing acknowledges gains can be made regardless of budget or headcount. This can be done through a survey, through employee interviews or an external audit. “Do more with less” is a popular theme in marketing today. Why is this?