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How Customer Service can Devastate Your Social Media Plans

Convince & Convert

Peter has recently had two excellent customer service experiences, both of them – perhaps surprisingly – were with Google. ” His expectations were admittedly low, but by blowing him out of the water with fast, helpful service, Google maintained a customer and gained his undying loyalty. Richard Branson.

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Advertising in local markets: A playbook for success

Martech

Many brands, such as those in the home services industry or a local grocery chain, market to specific locations, cities or regions. Brands need to connect their messaging directly with the specific communities they serve and media to their target demo. There are also national brands that want to expand in specific local markets.

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What new ad-supported streaming TV announcements mean for digital marketers

Martech

In a reversal of its initial commitment to keep its service ad-free, Netflix declared its intent to explore lower-cost, ad-supported subscription plans and partnered with Microsoft to do so. While both serve as significant shifts in the TV landscape, advertising on streaming services isn’t a dealbreaker for most viewers.

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The 7 Best Social Media Analytics Tools for Marketers in 2020

Hubspot

To cut the expansive search of social media analytics tools down, (there are a lot) we've made a list of seven top options that we recommend, depending on your business type. Price: Marketing Hub Professional: $800/mo. Price: Free, then $9-$299/mo. Price: $49-248/mo. Price: Contact for pricing. Price: $9/mo.

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Changes in the Professional Services Marketing Mix: Traditional vs. Online Marketing

Hinge Marketing

In his book, Kotler on Marketing , Kotler describes the 4 Ps of traditional marketing mix: Product (service), Price, Place, and Promotion. When seeking accounting services, that individual does not have to settle for a local accounting firm that has no expat expertise. Google and social media continue to open new frontiers.

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Rain the Growth Agency Forms Integrated Media Investment and Planning Team, Promotes From Within

Rain: The Growth Agency

Rain the Growth Agency, the leading independent, full-service DTC advertising agency, is proud to announce the promotions of Robin Cohen to Executive Vice President of Integrated Media Investment and Planning, and Shasta Gibson to Vice President of Integrated Media Investment. Rowe Price.

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Why performance marketing alone won’t grow your brand

Liveintent

Imagine you pay five dollars to serve an ad, and a customer clicks on that ad and purchases your product, priced at $100. If you want to keep your favorite channels on your media plan, please do — but add to it ! They may not even realize they need your product or service in the first place.