3 Ways Generative AI Will Reshape Customer Service
Salesforce Marketing Cloud
FEBRUARY 9, 2023
Recently, there has been a lot of buzz around ChatGPT, a generative artificial intelligence (AI) model developed by OpenAI. GPT and other generative AI models like Anthropic and Bard are built on pre-trained, large language models that help users create unique text, images, and other content from text-based prompts.
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