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An Essential Guide to B2B Marketing Metrics That Matter

Marketing Insider Group

Identify the relevant data and statistics to accurately measure your marketing success or you’ll miss the opportunity for improvement and growth. Use the right marketing metrics to gather insights to maximize your marketing efforts, align with your organization’s business goals, and improve overall performance.

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Customer Churn: What You Need to Know and What You Need to Do

Tomorrow People

Knowing your customer churn and taking action to keep it under control are crucial to the success of any SaaS organization. Some customers will always come and go, that’s a given. However, the reason customer churn gets so much attention is that it can make or break a business. Defining Customer Churn.

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Driving Success Through Metrics

SmartBug Media

You know that the business landscape is more competitive than ever, and you believe your company has what it takes to rise above—but do you know if your customers’ sentiment backs up that belief? This article explores how leaders can effectively track these metrics to foster business growth and improve customer relationships.

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Understand Profit Margin & Your Rate of Growth Calculation

SmartBug Media

Understanding the rate of growth calculation and profit margins is essential for financial and revenue operation leaders. What Are Growth Rates? Simply put, growth rates show the percentage of growth in a certain area over a certain period. A profit margin shows how much a business profits from revenue streams.

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10 Sales KPIs Every SaaS Team Should Track and Measure

Scoop.it

The SaaS industry is growing at a staggering rate, with the global SaaS market worth more than 145.5 It’s important to note that with the growth rate of the industry, the consumer demands change, and so SaaS startups need to constantly optimize and refine their processes to bring valuable products to the competitive market.

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Everything Your Saas Business Needs To Know About Customer Experience Metrics

Directive Agency

Measuring customer experiences for SaaS companies is essential if you want your organization to succeed. When you track your CX (customer experience), you get valuable information on what your customers do when interacting with your product. . Not only is it good for your customers, but it’s good for business as well.

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8 key tips for marketing to existing B2B customers

Tomorrow People

Why customer retention should be your top priority. When it comes to B2B marketing, businesses often focus on customer acquisition. After all, you can’t build brand loyalty if you don’t have customers. But what if you already have a decent customer base? That’s where customer retention comes in. How to get started.