ABM Vendor Guide: What to Look for in External Data Sources
Customer Experience Matrix
AUGUST 22, 2016
Last week’s posts introduced our new Raab Guide to ABM Vendors ( buy it here ) and introduced a framework four process ABM steps, six system functions, and six key sub-functions. But the sub-functions are still important for stack design and vendor selection. Let’s start with the first sub-function, External Data.
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