article thumbnail

BtoB and BtoC Are Artificial Labels. We Must Shift to PtoP!

ERDM

This statement reflects powerful findings from BtoB and BtoC research conducted by our firm, ERDM , which indicate all-time highs in frustration with poor CX and personalization. Old BtoB and BtoC thinking must evolve to focus on engaging with people —not segments or cohorts. BtoB and BtoC are artificial labels that get in our way.

BtoB 49
article thumbnail

B2B Lead Generation Blog: White Papers and Lead Generation, Key for BtoB Marketers

markempa

« Webinar: A Multimodal approach to Lead Nurturing for Complex Sales | Main | How to Become a Thought Leader and Attract Customers » White Papers and Lead Generation, Key for BtoB Marketers Complex sales cycles make the development of multi-modal marketing strategies critical.

BtoB 120
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

B2B Lead Generation Blog: Lead Generation for the Complex Sale Listed Among BtoB Magazine’s Best Marketing Books

markempa

Read BtoBOnline.com: A summer bundle of marketing books FREE lead generation consultation from InTouch Just Tell Us How To Contact You First and Last Name Company Email Telephone Ext. Critical Success Factor #9 Effectiveness 8 Critical Success Factors for Lead Generation 2.0

BtoB 120
article thumbnail

B2B Lead Generation Blog: Word-of-mouth marketing gets BtoB people buzzing

markempa

Main | Research confirms that B2B Companies Continue to Struggle with Lead Generation and Follow-up » Word-of-mouth marketing gets BtoB people buzzing I just heard that I was quoted in BtoB Magazine on word-of-mouth marketing (WOM). Critical Success Factor #9 Effectiveness 8 Critical Success Factors for Lead Generation 2.0

article thumbnail

Quantifying the Value of Lead Nurturing: A Case Study

Sales Engine

The Fallacy of the Linear Buying Process Most marketing and sales leaders in the business-to-business world know that customers now direct the buying process. Previously, sales representatives controlled what prospects could learn, when, and from whom.

article thumbnail

Good Reads for B2B Sales - Five Greatest Sales Effectiveness Inhibitors

ViewPoint

Via BtoB Magazine. Video] Why Prospects Avoid Making Buying Decisions. Watch to learn her advice on a common sales challenge and how to potentially overcome it and influence the buying decision. One company wanted to find out just that so they surveyed their 1,500 B2B salespeople. Via Heinz Marketing. Via Jill Konrath.

B2B Sales 120
article thumbnail

Marketing Automation's Unhappy Users: Trouble in Paradise?

Customer Experience Matrix

I do expect that to slow somewhat in 2014 as the core market of tech companies approaches saturation and adoption in other industries remains spotty. Some fraction of users really did buy the wrong product, but I’ve no doubt that most have problems due to flawed deployment. One final survey reinforces this point.