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How Personalized Brand Experiences Help Drive Customer Loyalty

Webbiquity

A McKinsey report notes that 71% of customers expect brand personalization and 76% get frustrated if it’s not provided. Image credit: cottonbro studio on Pexels B2C brands (and B2B companies increasingly, as well) focus on personalizing their services to build recognition in a cutthroat market.

Loyalty 258
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Six Proven Strategies to Build Customer Relationships and Brand Loyalty

Webbiquity

Buyers now rely less on information provided by suppliers and industry analysts , and more on what they find about your brand through reviews and other online sources. Gartner also found that when B2B buyers are making purchase decisions, they spend most of their time independently researching the brand online. Train your employees.

Loyalty 314
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Build Trust and Loyalty: The Importance of Brand Authenticity for Your Business

Vision Edge Marketing

Building a brand is like building a house. When you have an authentic brand, you have the foundation for building trust and loyalty with your customers, employees, and partners. But, without authenticity, your brand is like a house of cards, ready to come tumbling down at the slightest gust of wind.

Loyalty 201
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Brand Equity and Customer Value for Business Success

Vision Edge Marketing

Dive into the essential metrics of brand equity and customer value to uncover the keys to long-term growth and lasting business value. 2 Mission-Meaningful Metrics: Brand Equity & Customer Value Brand equity refers to a value premium that a company generates from a product with a recognizable name when compared to a generic equivalent.

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How to Leverage Behavioral Science Insights for Direct Mail Success

Speaker: Neal Boornazian, President and Nancy Harhut, Co-Founder and Chief Creative Officer - HBT Marketing

. 💡 When you incorporate powerful behavioral science principles into your direct mail marketing strategies, you can prompt the hardwired decision-making shortcuts your audience relies on — and that automatically unlocks new avenues for engagement, conversion, and brand loyalty. Register today to save your seat!

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4 tips to build customer loyalty with email

Martech

To achieve real customer loyalty, it’s important to stop referring to leads as “prospects” and start treating them like real people. Dig deeper: 6 ways email marketing can elevate customer engagement and loyalty 2. You don’t have to do this with every email, but knowing someone’s name immediately raises their opinion of your brand.

Loyalty 94
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Unlocking customer loyalty: 5 core motivations powering personalized marketing

Martech

At its core, personalization taps into five fundamental human motivations that help brands acquire and retain customers. Personalizing marketing makes people feel the brand knows and caters to their unique preferences, interests and needs to foster a stronger personal connection. And it worked.

Loyalty 93
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The Marketer's Guide to Surviving Black Friday & Cyber Monday

Speaker: Jonathan Meyer, Danielle Erwin, Jeremey LaDuque, Nathan Hedley & Nils De Moor

Those that find themselves ready for the craziness of the holiday shopping season can reap considerable rewards, in the forms of higher generated revenue, strengthened brand loyalty, and a higher marketing ROI for the next year - but first they need to understand the essentials!

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How to Match Online Customers with the Products They Are Searching For

eCommerce merchandisers and digital marketers need a site search solution that considers the customer first and not the brand, recommending content and products specifically for the user on an individual level and helping create the opportunity to build brand loyalty.