Improving customer journey orchestration with metrics and actions: Best of the MarTechBot
Martech
MARCH 4, 2024
The editors of MarTech selected this response for its usefulness and have supplemented it with additional relevant content. Prompt What are the top five metrics to track with a customer journey orchestration tool? Customer Satisfaction (CSAT) Score: CSAT measures the level of satisfaction customers have with their overall experience.
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