A Quick Guide to Automated Customer Service — And Why It’s Actually Good for Humans
Salesforce Marketing Cloud
OCTOBER 31, 2023
To help you put your best foot forward, we’ll dive into the ins and outs of automated customer service, and we’ll offer practical tips for making the most of automated tools. Email and social media autoresponders: With customer cases on the rise, agents may not be able to respond to all queries right away.
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