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How to drive word of mouth | Nilan Peiris (CPO of Wise)

Lenny's Newsletter

Where to find Nilan Peiris: • Twitter/X: [link] • LinkedIn: [link] Where to find Lenny: • Newsletter: [link] • Twitter/X: [link] • LinkedIn: [link] In this episode, we cover: (00:00) Nilan’s background (03:27) A brief overview of Wise (06:11) How word of mouth is measured (07:56) Why Wise leaned into WOM (10:21) (..)

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A guide for finding product-market fit

Lenny's Newsletter

As Rick Rubin said in his recent book The Creative Act , “If we’re aiming to create works that are exceptional, most rules don’t apply.” From a working product to feeling PMF typically took 9-18 months. Art by Natalie Harney. No such guide exists. Nor will one ever exist. Finding PMF is too squishy.

CPO 145
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How to find and win your first 10 B2B customers

Lenny's Newsletter

That’s why they work. Cold outbound works—if done creatively. PR can work, but rarely does. For Figma , Dylan Field reached out to design-oriented founders who he knew from previous projects: “ The early batch of alpha customers were just mostly friends, and friends of friends, of Dylan. But it worked.”

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Tyler Wanlass is Buffer’s VP of Design

Buffer

I’m happy to share that Tyler Wanlass recently became Buffer’s VP of Design. ?? Tyler has been on the Buffer team for over five years now, initially joining as a Product Manager before he transitioned to our first Head of Design.

Design 52
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How to identify your ideal customer profile (ICP)

Lenny's Newsletter

Data from outbound sales is the best signal for what’s working, versus leads from investors and friends. compliance, internal transparency) Company’s unique way of working (e.g. design-driven, operationally heavy) Specific tech used (e.g. Art by Natalie Harney. 1,000-5,000 employees) Job title (e.g.

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Is paid social advertising still worth it in 2023?

Metadata

I began working for Armorblox in 2019, and my job was to drive pipeline. If it still isn’t working, I’ll grab a shovel and help you bury paid social for good.” I work for them now, so you can also probably guess how those six months went. Your CPL or CPO after a few campaigns are just your benchmarks. It was dead to me.

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Stop Struggling, Start Experimenting: How to Think About Your Paid Ad Experiments

Metadata

Once you push your experiments to the channels, Metadata’s optimizer figures out which experiments are working, stops the ones that aren’t via auto-pause, and shifts any remaining spend to what’s moving the needle. Roll up your sleeves It’s almost time to launch some experiments, but there’s a bit of dirty work to do first.