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Reborn AutoPilot Aims to Simplify Multi-Channel Marketing

Customer Experience Matrix

The latest incarnation describes itself as “software for multi-channel marketing” but still provides core functions and connects with third party apps. Email and landing pages are still native to the product but the vendor has added tools to import, edit, and reuse HTML from external Web sites and email systems.

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ClickSquared System Combines Marketing Database, Campaign Management and Multi-Channel Message Delivery

Customer Experience Matrix

The vendor has just officially launched its system, which should meet the needs of most mid-tier consumer marketers. In a post last week , I casually described ClickSquared as a vendor delivering multi-channel messages for external campaign management systems. This was not wholly accurate.

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Right On Interactive's 5Buckets Simplifies Multi-Channel Messaging

Customer Experience Matrix

Summary: Right On Interactive's 5Buckets connects lists from external customer management systems with many types of output vendors (email, print, fax, text message, automated voice). It's a low-cost, easy-to-use alternative to more powerful marketing automation systems for companies who don't need other marketing automation features.

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As lead gen grows on social media, marketers discuss what’s working

Martech

Even with new channels and new tactics entering the fray on a regular basis, the debate around how to do lead gen rages on, including on social media channels. In 2016, they were focused on high-volume, low-cost leads. We wanted to get a $200 lead, but the cost is $20.” Meta saw 16.6% There were more than 1.1

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Acquia Buys AgilOne CDP

Customer Experience Matrix

Acquia , which is moving past its roots in Web content management to become a multi-channel “digital experience platform” (DXP), took a big step in that direction today with a deal to buy the AgilOne Customer Data Platform. I expect to see current CDP vendors take both approaches, even as new entrants continue to appear.

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Survive and Thrive: Manage Your Marketing Budget Through Tough Times

Heinz Marketing

Companies need to pinch pennies, reduce costs, and in many unfortunate cases, reduce their workforce, too. Yes, this practice is frowned upon by many software providers, and often discouraged by multi-factor authentication – but there are sometimes ways around it. Reach out to your vendors and negotiate your current contracts.

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Why Are There So Many Types of Customer Data Platforms? It's Complicated.

Customer Experience Matrix

There are some extra cost and effort involved but in some situations they're worth it. Many email vendors have done this and it’s increasingly common among Web personalization and mobile app marketing products. In most cases, these vendors now deliver across multiple channels. Are you still with me?