Remove contact
Remove Blog Remove CRM Remove Efficiency Remove Knowledge Base
article thumbnail

How You Can Write a Good Knowledge Base Article

Salesforce Marketing Cloud

Your customers can easily get the answers they need with knowledge base articles, which are informative help articles on your site. Service agents can also use knowledge base articles to solve customer problems and reduce their average handle time. What is a knowledge base article?

article thumbnail

2024’s Top 10 Go-To-Market Tools and Software Platforms to Maximize Efficiency Across the Funnel

SalesIntel

Juro: Juro is a modern solution for contract management, making it easy for you to create, agree, and manage contracts efficiently. Top features: Accurate, real-time contact data LinkedIn integration. Top features: Pipeline visualization Forecasts Coaching module Sales conversations overview 4.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

HubSpot Product Update Roundup - April 2023

SmartBug Media

Welcome to our blog series, where we highlight some of the latest updates from HubSpot! This blog will explore the latest product updates and how they can benefit your business. April 2023 Create Multiple Knowledge Bases *available to Service Hub Enterprise users only.

Hubspot 98
article thumbnail

HubSpot’s June 2023 releases: The manager’s guide

Martech

Creating SEO-optimized page titles, post titles, and meta descriptions for blogs, website pages, and landing pages. Generating outlines, introductions, and conclusions for blogs, websites, landing pages, knowledge base articles, and marketing email. Content Assistance has been available for social media since May.

article thumbnail

From Service to Sales: How Field Service Can Drive Revenue Growth

Salesforce Marketing Cloud

Use knowledge base articles on how to sell and Trailhead , Salesforce’s free self-paced learning platform, to help your field service technicians get up to speed. One of the most critical skills is how to set customer expectations for contact from your team. Stream on Salesforce+ Tiffani Bova contributed to this blog article.

article thumbnail

What Is Good Customer Service?

Salesforce Marketing Cloud

And it takes supportive, smart technology — specifically an omnichannel CRM , plus connected data , artificial intelligence (AI) and automation. All before the homeowner has even contacted the company with a complaint. AI can help you deliver more efficient and personalized customer service. Connect your data.

article thumbnail

Karla’s App of the Week: HubSpot’s Content Assistant & ChatSpot.ai

Heinz Marketing

For example, it can suggest blog titles related to your product or service, generate a complete blog post outline for that title, and write content for blog posts, landing pages, website pages, sales and marketing emails, and knowledge base articles. alpha today.