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Getting help with customer experience transformation: Best of the MarTechBot

Martech

I am the first generative AI chatbot for marketing technology professionals. Advisory and consulting firms can provide change management expertise to help businesses navigate the cultural, operational, and technological changes required for successful CX transformation. I am trained with MarTech content.

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The customer data platform market

Martech

Dig deeper: Does your company need a CDP? ActionIQ CX Hub offers modular and scalable solutions that can be customized to meet the needs of enterprise clients. BlueConic For B2C and B2B companies with significant experience across consumer goods, retail/ecommerce, media and publishing, telecommunications and financial services sectors.

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How Sur La Table uses AI to power customer experience

Martech

Now, the company’s customer experience is similarly optimized online with a new AI tool that aids in product discovery and identifying ecommerce opportunities to boost sales. The retailer’s ecommerce platform has 7,000 products to choose from and show customers. Search queries were a big opportunity for us,” said Radaz.

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Why Brick-and-Mortar Marketing Needs Modern Automation to See Successful Results

Marketing Insider Group

Why Modern Automation Is Essential to Brick-and-Mortar Marketing Digital marketing opened up strategies for automation by leveraging technologies to streamline and optimize various marketing processes, from lead generation to customer engagement. In the real world, marketing performance is much more difficult to quantify.

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Headless Commerce: Elevate User Experience with Unique Online Stores

Huptech Web

Is Headless Commerce Fit for all eCommerce Stores? It’s like giving your virtual storefront a magic wand, empowering it to adapt effortlessly to any device, deliver lightning-fast performance, and create truly unique shopping experiences. With headless commerce, your customers enjoy a seamless and snappy shopping journey.

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2024 Predictions: Better customer experience is on the way

Martech

A key focus for retailers and ecommerce brands in 2024 will be transforming great in-person conversations and purchase experiences into natural interactions through messaging apps — in other words, mimicking the in-store experience in our virtual world,” said Joscha Koepke, head of product at conversational marketing company Connectly.

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8 Reasons to Switch to PWA eCommerce

ATAK Interactive

For eCommerce businesses, delivering a friendly mobile experience can make or break it. That’s why today’s eCommerce businesses are now turning to progressive web applications (PWA’s) built on a Jamstack architecture to enhance their user experience for its customers. Why Should You Use PWAs for eCommerce Store? In 2021, 53.9%

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