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5 ways to train your remote customer service team

Seismic

Customer service training is one of these growing areas. While many leaders believed that customer service training was an in-person activity, the rise of remote training software has made it easier to train employees anytime, anywhere. Here are a few customer service training ideas to keep in mind.

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37 questions to ask call analytics vendors during the demo

Martech

After you’ve determined if your company needs one , it’s time to select a vendor and schedule demos. Also, make sure all potential internal users are on the demo call, and pay attention to the following: How easy is the platform to use? Does the vendor seem to understand our business and our marketing needs?

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12 questions to ask SEO platform vendors during the demo

Martech

Make sure that all potential internal users are on the demo call and pay attention to the following: How easy is the platform to use? What are the training options (i.e., is it online only or will you send people to our location to train us on-site)? Does the vendor seem to understand our business and our marketing needs?

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20 questions to ask during an email marketing platform demo

Martech

When your team has decided that an enterprise email marketing platform is right for your brand, we recommend setting up demos with your short list of vendors within a relatively short time frame after receiving the RFP responses to help make relevant comparisons. This can help your team make an effective platform choice.

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24 questions to ask account-based marketing vendors during a demo

Martech

For example, if enriching your ICPs with deeper technographic data is important, be sure to ask about it during vendor interviews and demos. You want to set up demos within a relatively short timeframe of each other to help make relevant comparisons. This last category is critical, and will help you avoid making a costly mistake.

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How an enterprise sales training tool improves revenue and efficiency 

Seismic

Why is this happening, especially after thorough training and onboarding? The answer could lie in the tools you’re using for sales training. Let’s explore the significant benefits enterprise-grade sales training brings to the table. What’s most important here is enterprise-specific sales training.

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Best Sales Training Software

Hubspot

In sales, where every conversation counts and every opportunity demands precision, your team needs more than just the ordinary training programs. Without sales training software, it would be very difficult to ensure reps are applying best practices, staying up-to-date with the products and services they’re selling, and closing deals.