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9 CRM Tips & Tricks from HubSpot's Experts

Hubspot

That's where Customer Relationship Management (CRM) software comes in. A well-implemented CRM empowers you to understand your customers on a deeper level and deliver experiences that make each individual feel like a VIP. CRM Tips and Tricks 1. Use social listening One unique CRM tip is to leverage the power of social listening.

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Expert Tips for Measuring and Analyzing Customer Feedback

SmartBug Media

Social media monitoring : Regularly engaging with customers on social networks and monitoring social channels can provide businesses with real-time, honest feedback from a wide range of demographics. Social media tools : HubSpot and Hootsuite help you easily monitor customer feedback across a range of online channels.

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Why it’s time to rethink your feedback emails and how to do it right

Martech

Big brands like Hilton, Delta, the NFL, Wayfair and AT&T generally had 100% inbox placement, while smaller or regional brands ranged from 0% to 60%. Read rates — the percentage of email opened and presumably read for several seconds before closing — ranged mainly from 0% to 30%, although some reached almost 70%. That’s a given.

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MarTechBot: Insights from real-world usage (so far)

Martech

MarTechBot was used to clarify concepts, explain best practices and provide expert opinions. Marketing technology platforms (9.7%): Conversations in this category focus on exploring different marketing technology platforms, such as marketing automation tools, CRM systems and analytics solutions and their integration into marketing operations.

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Meet the ANNUITAS Evangelists

ANNUITAS

Jenny spent many years working in technology across several industries before shifting her main focus to CRM, marketing, and demand technology for the last 11 years. She has worked in the agency, in-house, and product worlds for companies ranging from nonprofit to global corporation. Certifications (and more!): See Anna-Claire’s posts.

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Moving Mount Rushmore: How to convince your management of your brilliant idea

B2BMarketing.net

What does you own ABM/CRM data offer to support your thesis? Why can’t we decide what to do, if anything, about our corporate brand from our own CRM? The long-running stand-off between brand-building and sales-staffing dishes up a rich opportunity to call out common, but flawed opinions, well past their due date.

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5 Best Keap Alternatives for Small Businesses

BenchmarkONE

We particularly like how Resultick tailors its provided features for a wide range of business needs so that you can optimize your platform based on your industry. Popular features: Simple CRM, autoresponders, contact segmentation, drip campaigns, landing page and pop-ups builder. Pricing: $999 and up per month. BenchmarkONE.