Ecommerce marketing: 5 email campaigns to drive conversions and increase sales
DotDigital
MAY 6, 2021
Being able to identify moments in the customers’ journey where they’re preparing to act is vital. eRFM customer modeling looks at a customer’s RFM (recency, frequency, and monetary value) score and adds engagements such as email opens and online browsing. eRFM segments help you understand which stage of the journey your customer is at.
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