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10 Best Leading and Lagging Marketing Performance Indicators to Increase ROI

Webbiquity

Leading and lagging indicators are measurable values that let you know how well you’re doing in your efforts to accomplish your business objectives. What’s the Difference Between Leading and Lagging Indicators? If you want to change your current results, you must focus on leading indicators.

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5 Ways to Effectively Track Your Churn Rate

SmartBug Media

What keeps SaaS marketers and executives up at night, costs companies hundreds of thousands of dollars, and is just as certain as death and taxes? Customer churn. The leads marketing brings in are only worth as much as their lifetime value. The leads marketing brings in are only worth as much as their lifetime value.

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Email Strategies to Reduce Your Customer Churn Rate

Mailmunch

Keeping churn rate in check. So the next best option is to keep your churn rate in control. Customer churn rate is a simple calculation of the number of customers lost against the total number of customers in a specific duration. Create value. The discount may attract more leads to your website.

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How To Improve Your Inbound Lead Qualification

Zoominfo

“The perfect qualified lead is someone who fills out a form with a great decision-making title, who understands the pain points that their company is experiencing, and is doing some kind of outreach that we could help them with.” – Morgan Schuler, inbound sales development manager at ZoomInfo. What is Lead Qualification?

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Beyond Acquisition: 7 Ways B2B Marketers Can Lift Customer Retention and Lifetime Value

Heinz Marketing

Here, we look at how marketing can play a larger role in customer retention through advanced strategies that keep existing customers engaged, satisfied, and primed for opportunities that increase lifetime value. Here’s why: Cost-Effectiveness: Acquiring new customers is significantly more expensive than retaining existing ones.

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How to Lower Your SDR Churn Rate & Retain Good Employees

LeanData

The Bridge Group reports the overwhelming majority (93%) of companies offer at least one form of SDR career path. SDRs expect a career path when they sign on with your company. When support is lacking, your SDR will start to believe they cannot be successful at your company, no matter how hard they try. #3 2 Lack of Support.

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Improving customer journey orchestration with metrics and actions: Best of the MarTechBot

Martech

Customer Lifetime Value (CLV): CLV is a measure of the total value a customer brings to a business over their entire relationship. Customer Satisfaction (CSAT) Score: CSAT measures the level of satisfaction customers have with their overall experience. It is usually obtained through surveys or feedback forms.