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10 Best Leading and Lagging Marketing Performance Indicators to Increase ROI

Webbiquity

Every business needs reliable metrics to monitor and evaluate performance, progress, and success. Leading and lagging indicators are measurable values that let you know how well you’re doing in your efforts to accomplish your business objectives. What’s the Difference Between Leading and Lagging Indicators?

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5 Ways to Effectively Track Your Churn Rate

SmartBug Media

What keeps SaaS marketers and executives up at night, costs companies hundreds of thousands of dollars, and is just as certain as death and taxes? Customer churn. The leads marketing brings in are only worth as much as their lifetime value. The leads marketing brings in are only worth as much as their lifetime value.

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Email Strategies to Reduce Your Customer Churn Rate

Mailmunch

Whatever you call it — attrition, defection, turnover — customer churn is not precisely a happy metric for any growing business to evaluate. Simply defined, customer churn is the number of customers who have stopped transacting with you over time. It is a metric for evaluating the growth of your business over a defined period.

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How to Use Product Analytics to Boost Sales

Marketing Insider Group

Sales are one of the most vital aspects of running a business and aren’t something you’ll want to take lightly. Quick Takeaways Product analytics can unlock the secrets of customer behavior, leading to more sales. Imagine product analytics as your business’s GPS.

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Beyond Acquisition: 7 Ways B2B Marketers Can Lift Customer Retention and Lifetime Value

Heinz Marketing

By shifting marketing’s focus from attracting new faces to nurturing the relationships businesses already have, marketing teams can unlock new ways to improve customer retention. Why Customer Retention Matters Customer retention isn’t just a feel-good metric; it’s the lifeblood of sustainable growth.

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How To Improve Your Inbound Lead Qualification

Zoominfo

“The perfect qualified lead is someone who fills out a form with a great decision-making title, who understands the pain points that their company is experiencing, and is doing some kind of outreach that we could help them with.” – Morgan Schuler, inbound sales development manager at ZoomInfo. What is Lead Qualification?

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Improving customer journey orchestration with metrics and actions: Best of the MarTechBot

Martech

Customer Lifetime Value (CLV): CLV is a measure of the total value a customer brings to a business over their entire relationship. By tracking CLV, businesses can understand the long-term profitability of their customers and make informed decisions on customer acquisition, retention, and loyalty strategies.