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Six Proven Strategies to Build Customer Relationships and Brand Loyalty

Webbiquity

According to Gartner , B2B buyers today spend only 5% or 6% of their time with sales reps while comparing multiple suppliers. Gartner also found that when B2B buyers are making purchase decisions, they spend most of their time independently researching the brand online. Traditional manual methods are often inefficient and imprecise.

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10 Strategies to Harness the Power of AI and Beyond in Sales

Lead Forensics

Studies by Gartner reveal that companies that leverage AI for customer sentiment analysis experience increased customer retention rates, as they can address issues before they escalate and foster loyalty through proactive communication. Amazon Comprehend: Provides sentiment analysis capabilities as part of Amazon Web Services (AWS).

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Supply chain woes for the holiday season?: Tuesday’s Daily Brief

Martech

When participants read through text-based emails provided in business inbox simulations, they started the process in an “unpleasant” state. In its most recent report on the market, Gartner predicted that 70% of independent CDP vendors will be acquired or will acquire adjacent technologies to diversify by 2023. Why we care.

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The market disruptor no one talks about

Biznology

I’m speaking of Amazon. Amazon Web Services (AWS) is not only throwing off more profit than a retail business that is nine times its size, but it may turn out to be the company’s most valuable long-term asset. Its $604 million quarterly profit dwarfed the $467 million that Amazon reported for its much-larger retail operations.

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Frugalnomics in Effect - Gartner predicts low IT spending growth for 2016

The ROI Guy

Gartner recently published their latest worldwide IT spending forecasts, and with a likely economic slowdown on the horizon, are projecting an anemic 0.6% And Gartner is predicting that by 2020, as much as 90% of IT spending could be driven by the business. YoY increase from 2015. So how do you end up in the Winner’s Circle? -

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Frugalnomics in Effect - Gartner predicts 5.5% decline in IT spending for 2015

The ROI Guy

Gartner recently published their latest worldwide IT spending forecasts with a sharp downward revision, now projecting a 5.5% This latest estimate from Gartner is a further downward revision of the overly optimistic forecast published to kickoff the New Year, where Gartner was anticipating a 2.4% YoY decline from 2014 levels.

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Understanding the Artificial Intelligence Hype Cycle, in 5 Stats

Contently

Even industries like retail and energy are already turning to machine learning to implement techniques like real-time pricing. In Gartner’s hype cycle , which ranks technologies based on how the market perceives them and how far away they are from mainstream adoption, machine learning is right at the tippy top.