Remove government vendor
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The customer data platform market

Martech

The current business environment — increasingly omnichannel but with a heavy reliance on digital — requires successful marketers to capture, analyze and leverage data to deliver timely personalized interactions across every customer touchpoint. Those who said they had a “unified customer database” fell from 38% in 2022 to 33% in 2023.

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Whatever happened to customer journey orchestration?

Martech

A plateau in sales and numerous vendor acquisitions absorbed nearly all the independent JOE vendors. Vendors like Infor, SAS, and Pega acquired and merged much of this tech into larger suites and slowly adapted them to the digital age. At the same time, a handful of independent, born-digital JOE vendors emerged.

Vendors 136
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5 Ways to Leverage Content Marketing to Expand Your Business into New Markets

Marketing Insider Group

Make sure to study their “likes” to identify special interests that can serve as content touchpoints. If your company plans to do business with government entities or deals with sensitive legal matters or highly technical material, use a sworn translator to translate your existing content into your new markets’ languages.

Planning 363
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What is marketing performance management and how can it help you?

Martech

One in which we could look at every sale and determine which touchpoints were effective at delivering ROI and which represented wasted spend. Attribution — the practice of assigning weight to every touchpoint in a marketing campaign based upon its contribution to revenues — is not new. Better, more powerful tools.

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HubSpot’s October releases: A manager’s guide

Martech

In addition, several HubSpot Payment improvements were rolled out and data governance was improved for better security, compliance and trustworthy reporting. The customer journey analytics reporting tool provides a visual depiction of the touchpoints that are moving customers toward conversion and those that are not.

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What is an identity resolution platform?

Martech

Identity resolution platforms enable marketers to “close the loop” on customer marketing, analytics and compliance with a comprehensive holistic view of activity across all of an organization’s customer touchpoints and channels. Stronger privacy governance, risk and compliance. Proprietary identity graph. Accurate personalization.

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What Does the CPRA Mean for Marketers’ Data?

Zoominfo

This includes the protection of sensitive data such as: Government ID (social security number, driver’s license number, etc.) When evaluating data vendors, ensure that they can quickly articulate and demonstrate they are compliant with CPRA , along with all other major privacy acts (such as the GDPR).