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The New Rules of B2B Marketing: Dina Otero on Embracing Customer Centricity with ABX

Top Rank Marketing

Track NPS (Net Promoter Score), capture feedback and make it easy. Capture customer feedback – Actively seek feedback from your customers through methods like Net Promoter Score (NPS), customer surveys, and customer advisory boards. Ensure every employee lives the customer experience. Build it into your mission and values.

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Unlocking Trust and Authority: A Blueprint for Successful Employee Advocacy in Financial Services

Oktopost

Gartner research indicates that a significant portion of B2B buyers use social media to inform their purchasing decisions, with the top channels being YouTube (65%), Facebook (60%), Instagram (55%), X (48%), and Linkedin (43%). You may be wondering why financial institutions need to participate in employee advocacy to begin with.

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Why is Pinterest a Great Social Media Channel for Your Business?

Webbiquity

Don’t forget the organic power of promoting on Pinterest. One of the best ways to promote your website organically is to post your most popular awesome shareable blog posts through pins. Don’t buy through “review sites” and give your money to Gartner. Support small businesses.

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Transactional SMS: The secret to improved customer engagement

Vision6

Are you looking for a reliable yet efficient way to effectively communicate with your customers without bombarding them with unwanted spam or promotional messages? Difference between transactional SMS and promotional SMS You may be wondering what the difference is between transactional and promotional SMS.

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The Right Customer at the Right time

Cintell

In a recent interview, Todd Berkowitz – Research VP at Gartner, recently told CMSWire. A good rule of thumb is a 60/40 split in favor of creation. Social selling is a great way to promote your expertise and thought leadership as customers explore and research buying options.

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Why the Future of Marketing is All About Content

Televerde

The rules for marketing success are being rewritten at this very moment. A Gartner study revealed that 68% of chief marketing officers (CMO) are new to their senior-level role. The result: nearly 70% of marketing content goes unused as they are too promotional and not relevant to the audience. Are Marketers Prepared for Content?

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3 Steps Financial Services Marketers Need to Take in 2020

Brandpoint

Conversely, some of the AI-centered technology created to structure and send automated marketing messages is now being set aside for less overtly promotional marketing. The best rule of thumb? Now is a great time to launch email marketing promotions targeted toward specific audiences and their financial concerns.