The New Rules of B2B Marketing: Dina Otero on Embracing Customer Centricity with ABX
Top Rank Marketing
OCTOBER 19, 2023
Track NPS (Net Promoter Score), capture feedback and make it easy. Capture customer feedback – Actively seek feedback from your customers through methods like Net Promoter Score (NPS), customer surveys, and customer advisory boards. Ensure every employee lives the customer experience. Build it into your mission and values.
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