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4 Practical Tips to Avoid Confirmation Bias with AI

Vision Edge Marketing

Confirmation bias can occur at the outset in how we develop and field surveys, conduct interviews or focus groups , and analyze the competition. If biased correlations exist in the training data, the AI model may learn and reinforce these biases. We construct questions that will give us the answers we want.

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The CMO Isn’t Dead: Mastering the Skills of the Modern Marketing Leader

Content Standard

Gone are the days of relying solely on broad demographics to segment customers and target messaging. Go beyond demographics and discover customer behavior, motivations, and pain points. Conduct surveys, host focus groups, and utilize customer service interactions to gather real-world insights.

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How to supercharge your marketing strategy with AI automation

Sprout Social

These sentiment insights are based on social conversations around you from a certain timeline, from different demographics or on various topics, to help you understand how your product/brand is faring in the public eye. Plus, you can train your chatbot to move the conversation to a live customer care team when the request becomes too complex.

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Translating Online Behavior into Meaningful Conversation (Part One)

ANNUITAS

Sales is wasting time looking for demographic data that will “pre-qualify” leads while ignoring the personalized information that the marketing team is already collecting (or has the potential to collect). To get to this level, start by focusing on the sales experience the same way you would focus on the user experience.

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How to Understand Your Audience and Tweak Your Content Strategy Accordingly

Marketing Insider Group

This isn’t just about demographics. I’m old enough now to remember when we had to do focus groups to learn more about customers and now there’s a daily real time focus group going on all around us if we are willing to listen and interpret and triage that information. What gets them excited?

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Why It's a Mistake to Build a Content Strategy Around Keywords

Martech Advisor

Remember, humans don’t speak in keywords, although Google may have trained them to search that way. Hold focus groups. As with customer surveys, focus groups can be created by selecting existing customers or volunteers from a group of people whose interests and behaviors match those of your target audience.

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The How and Why of Inclusive Marketing

Navigate the Channel

In short, inclusive marketing, according to Gallup and Salesforce training , means creating content that reflects the diverse communities that companies serve. Diversity refers to the range of demographic and psychographic distinctions in a target audience, such as race, sexual orientation, age, education, religion, etc.