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The Executive’s Guide to CRM Customization: Why HubSpot Should Be on Your Radar

SmartBug Media

One foolproof solution to this all-too-familiar dysfunctionality is implementing a unified customer relationship management (CRM) system. HubSpot’s CRM in particular offers myriad features for developing and refining these processes with ease. This leads to better decision-making thanks to accurate, relevant reporting dashboards.

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PowerViews with Andrew Gaffney: Tipping Points & Differentiators

ViewPoint

Merger & Acquisition Activity in CRM & Marketing Automation Expected to Increase. Click to start video at this point —Andrew expressed some surprise that last year there weren’t more mergers and acquisitions in the marketing and sales spaces. Look for Greater Process Integration and Alignment in 2012.

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7 Mundane Sales Tasks You Can Skip with AI [& How to Do It]

Hubspot

Before you close this tab to panic-update your resume, wait till you hear which fifth: writing cold emails, entering call notes in your CRM, and scheduling calls. ChatSpot can run company research that you can add directly to your HubSpot CRM, and tools like Regie.ai If these tasks make you groan inside (or out loud), you aren’t alone.

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What Is Good Customer Service?

Salesforce Marketing Cloud

And it takes supportive, smart technology — specifically an omnichannel CRM , plus connected data , artificial intelligence (AI) and automation. If they’re not met, customers will walk: 48% have switched brands for better customer service. Of course, such a seamless customer experience doesn’t just magically happen.

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How To Build Product Messaging and Positioning That Stand Out

Salesforce Marketing Cloud

It’s a familiar scenario: You know you have a product that adds value, but it’s a crowded market and your competitors have great products as well. This can be on your website, in email marketing, TV commercials, magazine ads – you name it. Great positioning requires a deep knowledge of the customer, the market, and the competition.

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Martech implementation in B2B marketing: Insights from the CMA B2B Council

Canadian Marketing Association

New research by MarTech Today reveals that over 80% of marketers changed at least one martech application in the last 12 months. Marketers also need to address their legacy applications because there is usually a transition period – sometimes a long one. Dhaval Vediya Senior Manager, Marketing Solutions and Client Offers, CIBC.

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Finding the Best B2B Contact Database – What You Need To Know

SalesIntel

Did you have a bad experience with an earlier B2B lead database and want to switch to a reliable B2B data partner? Differentiating data providers based on pricing might look simple, but there’s more that you need to consider besides the dollar amount – you also must account for the value it brings to your sales team’s productivity. .