Study: B2B Marketers Remain Focused on Customer Acquisition
KoMarketing Associates
AUGUST 3, 2017
Research now suggests that marketers are placing a greater priority on acquiring new customers, rather than retaining existing ones, despite the cost associated with doing so. The “B-to-B Loyalty Report” from Merkle shows that most B2B marketers (75 percent) are focused on acquiring new customers.
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