Remove Advertising Channels Remove Differentiation Remove Focus Group Remove Opinions
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5 ways to capture the voice of the customer (VoC) for category-leading positioning

Tomorrow People

When you learn about the opinions, desires, demands and motivations of the people who already use your product, you’re in a better position to foster brand loyalty, develop customer-centric products, and drive more sales. You can anticipate receiving a spectrum of opinions, encompassing both positive and negative feedback.

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Expert Tips for Measuring and Analyzing Customer Feedback

SmartBug Media

Social media monitoring : Regularly engaging with customers on social networks and monitoring social channels can provide businesses with real-time, honest feedback from a wide range of demographics. Social media tools : HubSpot and Hootsuite help you easily monitor customer feedback across a range of online channels.

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How Empathy Will Grow Your Sales and Marketing Pipeline

Marketing Insider Group

Because as marketers we have more marketing channels, more content, and more technology than ever before. It’s a differentiator…” -Doug Brown, former CMO, IBM Systems. Too many marketers rely on survey data or focus groups to tell them how customer’s think and feel, but that’s not enough. Let me explain.

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Brand Research for Professional Services: What Every Executive Needs to Know to Grow Their Brand

Hinge Marketing

All too often in the professional services field, you see lots of competition with very little differentiation. In fact, most firms rely on “me too” differentiators, so they all sound pretty much the same. When facts replace opinion, it’s easier to gain consensus. Focus groups. When Should You Use Brand Research?

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How Empathy Will Grow Your Sales and Marketing Pipeline

Marketing Insider Group

Because as marketers we have more marketing channels, more content, and more technology than ever before. It’s a differentiator…” -Doug Brown, former CMO, IBM Systems. Too many marketers rely on survey data or focus groups to tell them how customer’s think and feel, but that’s not enough. Let me explain.

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Why it’s time to break up with your biannual brand survey

Sprout Social

You deserve real-time insights, unfiltered audience opinions and speedy results. Think of it as a real-time focus group that provides honest, unfiltered feedback. These insights are a critical tool in assessing what differentiates your brand from the competition, whether they’re indirect, direct or aspirational.

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Proven Ways for Creating the Perfect B2B Email Marketing Strategy

Valasys

Any marketing strategy derives its strength from a company’s value proposition, which consists of its main strengths and differentiators against competitors. Provide a medium for your customers to voice their opinions. It could be meetups, social media groups, or certain websites. Determine your value proposition.