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What Is a Churn Rate?

ClearVoice

What is a churn rate? A churn rate is the rate at which customers or subscribers stop doing business with a company during a specified period. Your churn rate helps you gauge the effectiveness of your customer retention practices and understand how business changes affect customers.

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How to lower your B2B customer churn rate with an email list marketing

Fount Media

Introduction: Churn is the rate at which customers churn out of your email list. A high churn rate can mean that you’re not making enough sales or that your customer acquisition process isn’t working as well as you want it to. To lower your churn rate, you need to find.

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Seven tips to improve customer acquisition and retention

ClickZ

Successful customer acquisition has no limits and can offer exponential possibilities, but must be balanced with retention. AddPeople’s Head of Campaign Management, Matt Rogers, offers seven tips to improve both customer acquisition and retention. First… Exploring retention as a business.

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10 Best Leading and Lagging Marketing Performance Indicators to Increase ROI

Webbiquity

Every business needs reliable metrics to monitor and evaluate performance, progress, and success. Leading and lagging indicators are measurable values that let you know how well you’re doing in your efforts to accomplish your business objectives. Guest post by Ron Stefanski. Image credit: Nathan Dumlao on Unsplash.

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Beyond Acquisition: 7 Ways B2B Marketers Can Lift Customer Retention and Lifetime Value

Heinz Marketing

By shifting marketing’s focus from attracting new faces to nurturing the relationships businesses already have, marketing teams can unlock new ways to improve customer retention. Reach out to learn more about customer-led growth strategies and how we build positive customer experiences that help drive business growth.

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An Essential Guide to B2B Marketing Metrics That Matter

Marketing Insider Group

Use the right marketing metrics to gather insights to maximize your marketing efforts, align with your organization’s business goals, and improve overall performance. Qualified Lead Rate. Leads are businesses with an interest in your services or products, which have the potential to be paying clients. Cost Per Lead (CPL).

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CLV: The metric that means money

Martech

Business viability and profitability hang in the balance. This is the prize that marketing is working towards The cost of customer acquisition When thinking about long-term profitability, I for one, would like to overlook the cost of sales as an annoying nit, but I can’t. Divide the number 1 by the customer churn rate.