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SalesFusion Combines Online and Offline Marketing with CRM

Customer Experience Matrix

Summary: SalesFusion combines all channels within marketing, and merges marketing automation with CRM as well. This one-stop-shopping will be most attractive to small and mid-size companies, although I expect that larger firms will eventually want it too. online chat and - telemarketing support through the CRM component.

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Cirque du Soleil spotlights its digital strategy

Martech

“I’m in charge of all that relates to digital, so basically I oversee everything in regard to CRM, web development, our martech project management office, as well as everything in regard to customer data.” We bought different entertainment companies like Blue Man Group; so we had to manage all these platforms.

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Marketing Automation Monday is Here!

The Effective Marketer

On Monday I attended a Marketing Automation Monday event, put together by the Marketing Automation Association , a newly formed group of marketing professionals that discusses all things related to marketing automation and best practices. Some of the issues discussed were: Who manages and who owns the CRM system in your organization?

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Interview with Brian Hansford

Onalytica B2B

I’m focused on helping B2B marketers improve revenue performance, communicate results with executive stakeholders throughout the organization, and use the data to help make strategic decisions. It was pre-web and the marketing world was wholly focused on direct mail, advertising, tradeshows, and PR.

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5 Loyalty Lessons From the GameStop Stock Surge

The Customer

Traders aren’t the only ones who should learn the hard rules of short-sightedness in the aftermath of the GameStop stock surge. Loyalty platforms are not a small bet, after all: Companies invested $126 billion in direct loyalty and customer-relationship management in 2019. If You Bend The Rules of Investing, Expect Limited Rewards.

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NetWise Integrates With LiveRamp Data Source

Valasys

The integration will facilitate direct ‘farm-to-table’ access for all data requirements across every digital channel. The custom segments & contacts are in sync across all the channels. Businesses often have stale contact in their CRM or data repositories. NetWise was founded in the year 2009. About NetWise.

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Hard Data to Justify Your Marketing Automation Investment

Customer Experience Matrix

If anyone else cares to expand on this list, even better. A client asked yesterday if I had some benchmark information to justify the cost of her marketing automation project. This set off an hour-long scavenger hunt through my hard drive, followed by sporadic afterthoughts later in the day. Statistics include: • 16.5%