How Customer Service can Devastate Your Social Media Plans
Convince & Convert
JUNE 13, 2014
petershankman Tweet This Bragging and Drama The internet is filled with bragging and drama: bragging when you have a good experience and drama when you don’t. As a public-relations and new media all-star , Peter Shankman is interested in how brands foster those good experiences and try to avoid the bad ones. Richard Branson.
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