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5 Ways to Leverage Word-of-Mouth Marketing in a Digital Age

Zoominfo

But, despite the constant change, the following statement has held true for hundreds of years: No marketing tactic can match the influence of word-of-mouth. In fact, word-of-mouth is the primary factor behind 20% to 50% of all purchasing decisions ( source ). Therein lies the power of word-of-mouth marketing.

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Word of mouth marketing: how to drive conversations and sales at the same time

Sprout Social

Never underestimate the power of positive word of mouth. With a defined word of mouth marketing strategy, you can create a consistent flow of customer conversations that regularly result in new business. What is word of mouth marketing, anyway? The not-so-hidden power of word of mouth advertising.

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article thumbnail

5 Ways to Leverage Word-of-Mouth Marketing in a Digital Age

Zoominfo

But, despite the constant change, the following statement has held true for hundreds of years: No marketing tactic can match the influence of word-of-mouth. In fact, word-of-mouth is the primary factor behind 20% to 50% of all purchasing decisions ( source ). Therein lies the power of word-of-mouth marketing.

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The power of brand advocacy and its uses

Sprout Social

This could be through word-of-mouth , or by posting to their social media networks, in blog posts, on review sites and other corners of the internet. So think word-of-mouth, and reviews and ratings as well. But did you know customer service is a huge part of brand advocacy?

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How to Get Started With One-to-One Social Media Engagement

Oktopost

That may sound funny when we are talking about one-to-one engagement, but those direct interactions have a cascading effect, particularly when it comes to word-of-mouth. You can increase customer loyalty. To learn more about how you can maximize content curation , check out this video. Fifth, you can amplify your reach.

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Want to Deliver an Outstanding Customer Experience? Read On

Cintell

This also implies high customer retention and loyalty. It is no doubt that word of mouth is one of the best marketing tools that any company can ever use for customer acquisition. AI can enable auto-responses to customer queries and can also guide your audiences to curated content.

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Brand experience: Why it matters and how to build one that works

Sprout Social

Customers go through a range of emotions (like happiness, inspiration or nostalgia) when they interact with a brand, and when the experience is positive, it creates a lasting impact that fosters brand loyalty. It increases the chances of customers becoming brand advocates, sharing their positive experiences on social or through word-of-mouth.