Remove cross-sell
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22 Potential Touchpoints for Your Next ABM Sales Play

The Point

Ex: cold outreach, warm outreach, account penetration, customer retention, cross-sell/upsell …). Answers to these questions will help define message, tone, offers/content/calls to action, and the type, sequence, and cadence of communication channels or touchpoints that make up a play. Click To Tweet.

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How to turn the great buyer resignation into B2B career opportunities

Martech

Marketers play a large, proactive role in the buying-selling process to generate revenue across the entire buyer lifecycle – from generating a new customer, to contract renewal, to solution expansion and cross-sell/upsell. Focus on moments we create, not just those touchpoints we capture.

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Customer Success—and PLG—as a Profit Center

Heinz Marketing

By focusing on “CLV, upsell rate, and new revenue growth through cross-sell and advocacy influence” CS teams become more aligned with the entire revenue engine. While responsiveness is a key to customer satisfaction, proactive outreach is needed to resolve customer issues before they become problems.”. What does this mean?

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Adobe Marketing Automation Updates 2023 | Research Brief

ANNUITAS

Measure now supports data from multi-CRM use cases, more customer data source support, and other buyer touchpoints. Now, growth leaders can use Measure in more “full journey” mode, analyzing more customer touch points than those typically found inside a marketing campaign or nurture outreach.

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Can You Shortcut ABM and Still Make it Work?

The Point

Create alerts and a sales outreach strategy for salespeople to go after engaged contacts, and voila: an “ABM-ish” target account campaign. Cross-sell/upsell to existing customers. Add a solution like Engagio Playmaker to coordinate plays between departments.

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B2B Content, The Modern Buyer Journey, and Economic Headwinds: A Q&A With Marketing Leader Michael Schultz

PathFactory

Everything from economic conditions, the B2B technology landscape, and the amount of data companies have access to has made go-to-market teams reconsider how they conduct customer outreach and generate leads. For example, when it’s harder to bring on new accounts, ensure there’s a team-wide focus on expansion and cross-sell.

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Four free ways your CRM can drive more value across the business

Velocity Partners

#2: Target your marketing segments more effectively Now you’ve refined your ICP, you can use it to segment your customer base to get more timely and personalized with your outreach. Let’s say that you sell accounting software. Is it finding and activating up-sell/cross-sell opportunities?