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Gaining an edge over competitors with a knowledge base

Biznology

A knowledge base is a tool that every company should rely on, as it easily improves customer support, collaboration, knowledge-sharing, and workflow within a company. If you are looking for a way to stay ahead of your competition, implementing a knowledge base for your business is necessary.

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Sales Training vs. Sales Coaching: What’s the Difference?

Seismic

The world’s best athletes train year-round to hit their numbers and reach their goals. Sales training and coaching are key pillars of a comprehensive sales enablement solution, so it’s important to understand the difference between the two and why they work so well together. What is sales training? Let’s get started!

Training 111
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6 Free Cross-Training Ideas for B2B Digital Marketers

KoMarketing Associates

This year one of KoMarketing’s priorities is the creation of more cross-training opportunities for team members. Cross training provides value for broader B2B marketing professionals as well. As a result, we know we will need to get creative in finding cross-training opportunities. Set Aside Time Every Week.

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17 Sales Training Games, Activities, & Ideas to Ramp Up Your Team

Hubspot

There are nearly 15 million salespeople working in the United States, and they spend weeks or even months training for success in their role. Given the different responsibilities, industries, and team structures salespeople encounter, it’s hard to recommend a one-size-fits-all approach to sales training. Use a sales training template.

Training 100
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How to create a complaint management system to protect your brand reputation

Sprout Social

For example, if your customers are upset about long wait times, you could direct them to self-service options where they can find solutions independently. Training and team enablement Set your customer service team up for success by providing them with training and resources to do their best work.

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How to Use Remote Work Technologies to Improve Productivity

Webbiquity

Other examples of cloud computing software include: Confluence: a knowledge base that your remote teams can work on from anywhere. VR and AR training tools. The realization of this potential has paved the way for innovative training methods using VR and AR. Many AR solutions only require a smartphone or tablet to work.

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How Video Marketing Strategies Can Elevate Sales Efforts

Webbiquity

Sales enablement, defined by Gartner’s glossary as, “the activities, systems, processes, and information that support and promote knowledge-based sales interactions with clients and prospects,” involves creating and implementing a systemic approach to sales. The second component of this involves using video as a training medium.