Remove CRM Remove Efficiency Remove Knowledge Base Remove Blog
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How You Can Write a Good Knowledge Base Article

Salesforce Marketing Cloud

Your customers can easily get the answers they need with knowledge base articles, which are informative help articles on your site. Service agents can also use knowledge base articles to solve customer problems and reduce their average handle time. What is a knowledge base article?

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HubSpot Product Update Roundup - April 2023

SmartBug Media

Welcome to our blog series, where we highlight some of the latest updates from HubSpot! This blog will explore the latest product updates and how they can benefit your business. April 2023 Create Multiple Knowledge Bases *available to Service Hub Enterprise users only.

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HubSpot’s June 2023 releases: The manager’s guide

Martech

Creating SEO-optimized page titles, post titles, and meta descriptions for blogs, website pages, and landing pages. Generating outlines, introductions, and conclusions for blogs, websites, landing pages, knowledge base articles, and marketing email. Content Assistance has been available for social media since May.

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What Is Good Customer Service?

Salesforce Marketing Cloud

And it takes supportive, smart technology — specifically an omnichannel CRM , plus connected data , artificial intelligence (AI) and automation. AI can help you deliver more efficient and personalized customer service. Back to top ) Looking to boost customer service efficiency? Connect your data.

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From Service to Sales: How Field Service Can Drive Revenue Growth

Salesforce Marketing Cloud

Use knowledge base articles on how to sell and Trailhead , Salesforce’s free self-paced learning platform, to help your field service technicians get up to speed. Uncovering an opportunity and creating a lead in the CRM goes directly to Sales for follow up. Stream on Salesforce+ Tiffani Bova contributed to this blog article.

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Karla’s App of the Week: HubSpot’s Content Assistant & ChatSpot.ai

Heinz Marketing

For example, it can suggest blog titles related to your product or service, generate a complete blog post outline for that title, and write content for blog posts, landing pages, website pages, sales and marketing emails, and knowledge base articles. alpha today.

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Event Registration Software: 13 Top Picks For Your Events [2023]

SpotMe Blog

The event registration software integrates seamlessly with CRM systems, enabling streamlined data handling and financial transactions. To find out more, check out our Swoogo integration page or see how it works in our knowledge base article. #3 Reviews G2 Score: 4.9 (101 101 reviews) Capterra Score: 4.8 (32 Reviews G2 Score: 4.3