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Report: Marketers to Spend Less on Customer Initiatives as Budgets Fall

KoMarketing Associates

Although marketers have shifted their focus to initiatives, such as the customer experience and customer relationship management (CRM), new research suggests that they will invest less in these areas in the coming months. The majority of marketers (69.9%) now spend most of their time managing the present, rather than just 30.1%

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Six Proven Strategies to Build Customer Relationships and Brand Loyalty

Webbiquity

But social media, review sites , and influencer marketing have exponentially amplified the voices of customers. According to Gartner , B2B buyers today spend only 5% or 6% of their time with sales reps while comparing multiple suppliers. Here are six sure-fire customer relationship strategies to help build long-term brand loyalty.

Loyalty 312
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Microsoft Dynamics vs. Salesforce CRM: Who Wins?

CMSWire

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. Continue reading.

CRM 89
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Maximizing your B2B spend: Is account-based marketing worth it?

Martech

ABM enables marketers to create customized content and messaging for each targeted account, fostering stronger connections. LinkedIn easily integrates with your marketing automation, CDP or CRM platform, allowing seamless back-and-forth sharing of audiences. The post Maximizing your B2B spend: Is account-based marketing worth it?

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CRM Implementations Cost An Estimated $4.6 billion Annually, New Analysis Says

Zoominfo

Maybe this situation sounds familiar: A company with a sales team of 50 reps decides its data is stale and its customer relationship management (CRM) features don’t meet business needs. So the company begins defining requirements for new CRM software, and two months later selects a vendor. Source: ZoomInfo. Source: ZoomInfo.

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HubSpot and TikTok announce lead gen CRM integration

Martech

HubSpot has teamed up with TikTok to provide real-time lead synchronization between the social-media phenom and HubSpot’s Smart CRM. This is TikTok’s first CRM lead generation collaboration. For one thing, it has a high level of engagement with users spending an average of 1.5 hours on the app every day. Why we care.

Lead Gen 124
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CRM Vs Email Marketing: Which Is More Suitable For My Business?

SendX

CRM and email marketing tools are popular choices. While some compare to settle for the best, others dig deep to identify a CRM email marketing tool that'll offer both solutions. 81% of small businesses depend on email marketing as their main customer acquisition channel. An email marketing tool feeds data to the CRM.